习题及答案Chapter01HumanResourceManagement:GainingaCompetitiveAdvantageAnswerKeyTrue/FalseQuestions1.(p.5)CompanieshavehistoricallylookedatHRMasameanstocontributetoprofitability,quality,andotherbusinessgoalsthroughenhancingandsupportingbusinessoperations.FALSE2.(p.5)Thehumanresourcedepartmentismostlikelytocollaboratewithothercompanyfunctionsonoutplacement,laborlawcompliance,testing,andunemploymentcompensation.FALSE3.(p.6)ThethreeproductlinesofHRincludea)administrativeservicesandtransactions,B)financialservices,andc)strategicpartners.FALSE4.(p.9)TheamountoftimethattheHRMfunctiondevotestoadministrativetasksisdecreasing,anditsrolesasastrategicbusinesspartner,changeagent,andemployeeadvocateareincreasing.TRUE5.(p.9)AdvancesintechnologyhaveallowedHRservicestobeofferedmoreonaself-servicebasisthaninthepast.TRUE6.(p.9)HRfunctionsrelatedtoareassuchasemployeedevelopment,performancemanagement,andorganizationaldevelopmentareoutsourcedmostfrequently.FALSE7.(p.11)Evidence-basedHRprovidesmanagerswithdatatomakedecisions,insteadofjustrelyingonintuition.TRUE8.(p.14)Stakeholdersofacompanyareshareholders,thecommunity,customers,employees,andalloftheotherpartiesthathaveaninterestinseeingthatthecompanysucceeds.TRUE9.(p.19)Companiesarenowmoreandmoreinterestedinusingintangibleassetsandhumancapitalasawaytogainanadvantageovercompetitors.TRUE10.(p.22)Alearningorganizationplacesthehighestemphasisoncompletionofformalemploymenttraining.FALSE11.(p.22)Thepsychologicalcontractdescribeswhatanemployeeexpectstocontributeandwhatthecompanywillprovidetotheemployeeinreturnforthesecontributions.TRUE12.(p.25)Theuseofalternativeworkarrangements,whichincludeindependentcontractors,on-callworkers,temporaryworkers,andcontractcompanyworkers,isshrinking.FALSE13.(p.27)Tobeeffective,balancedscorecardsmustbecustomizedbycompaniestofitdifferentmarketsituations,products,andcompetitiveenvironments.TRUE14.(p.27)Thebalancedscorecardshouldnotbeusedtolinkthecompany'shumanresourcemanagementactivitiestothecompany'sbusinessstrategy.FALSE15.(p.30)CorporatecultureswithincompaniesthatsuccessfullyimplementTQMtypicallyemphasizeindividualism,hierarchy,accountability,andprofits.FALSE16.(p.31)ISO9000certificationisanintegralcomponentofW.EdwardsDeming'squalitycontrolprocess.FALSE17.(p.34)Theskillsandmotivationofacompany'sinternallaborforcedeterminetheneedfortraininganddevelopmentpracticesandtheeffectivenessofthecompany'scompensationandrewardsystems.TRUE18.(p.37)Becausetheworkforceispredictedtobecomemoreuniformintermsofage,ethnicity,andracialbackground,itislikelythatonesetofvalueswillcharacterizeallemployees.FALSE19.(p.39)Culturaldiversitycanprovideacompanycompetitiveadvantageregardingproblem-solving.TRUE20.(p.42)TheSarbanes-OxleyActof2002setsstrictrulesforcorporatebehaviorandsetsheavyfinesandprisontermsfornoncompliance.TRUE21.(p.43)Everybusinessmustbepreparedtodealwiththeglobaleconomy.TRUE22.(p.48)Oneofthedisadvantagesoftechnologyisthatitdoesnotallowolderworkerstopostponeretirement.FALSE23.(p.51)E-HRMismoreapplicabletopracticesassociatedwithrecruitingandtrainingthanthoseassociatedwithanalysisanddesignwork,selection,andcompensationandbenefits.FALSE24.(p.54)AnHRdashboardisaseriesofindicatorsthatmanagersandemployeeshaveaccesstoonthecompanyintranetorhumanresourceinformationsystem.TRUE25.(p.58)Compensatinghumanresourcesinvolvesmeasuringemployees'p...
