跨境电商干货:与海外买家沟通物流状态的英语模板 邮政包裹一般常见状态中,我们常常看到以下几种: 包裹查无信息 "Not Found" (当包裹还未上网,官网未更新) 包裹正在运输中 “Transit” (当包裹还在运输中时) 包裹到达待取“Pick Up” (当包裹显示已经到达目的地国家) 包裹投递成功“Delivered” (当包裹显示投妥,而收件人声称未收到时) 包裹运输过久“Expired” (大部分为时效延误/ 目的地国家不能查到投妥/官网不更新状态等) 包裹可能异常“Alert” (大部分为退件/ 海关单号/损坏/丢失等问题) Not found: Dear valued customer: Hello
I appreciate the time you have taken to contact us about your order with tracking number RC867773406HK(示例单号)and I am happy to assist today
As per tracking result powered by 17track
net, I'm very sorry to inform you that your item is still lack of tracking information right now
If you got a tracking result as "Not found" it's telling you that your tracking information is unavailable, it doesn't mean that we haven't been mailed your item
(Note: There may be a del