摘 要社工服务是指社会工作者运用专业助人技巧向具有需求的群体提供的专业助人服务。当前，深圳社工服务发展非常迅速，政府通过购买社工服务的方式，在深圳各个社区建立了社区党群服务中心，为各个社区的居民提供专业的社工服务。但是，仍然存在居民对社工服务了解较少，积极性和参与度较低，户籍居民和非户籍居民被满足程度差异较大等问题。提高社工服务水平，可以更好地促进深圳建设成为中国特色社会主义先行示范区民生幸福标杆。本文以深圳 S 社区居民为调查研究对象，研究了社区居民社工服务需求的基本情况。通过文献资料法、问卷调查法、访谈调查法三种方法，反应该社区的真实情况，并在此基础上分析出其中存在的问题，并给出相应的建议，包括：增加场地及经费；加大社工服务宣传力度；主动提供社工服务，创新服务提供方法；优化社工服务活动；从社区居民需求出发提供社工服务；优化提供社工服务的人员配置。关键词：社区；社会工作； 社工服务 PAGE \* MERGEFORMAT IAbstractCurrently, the development of social work services in Shenzhen is rapid. By purchasing social work services, the government has quickly established Community Party-masses Center in various communities in Shenzhen, to provide professional social work service for residents. However, there are still problems that the residents have little understanding of social work services, low enthusiasm and participation of publics, and there is a large difference of service satisfaction degree between registered and non-registered residents, and etc. Enhancing social work services can promote Shenzhen, the socialist demonstration area, to become a benchmark for the well-being of the people’s livelihood.We takes the residents of community S as research object in Shenzhen to study the situation of residents' needs for social work services. Through documentation, questionnaire, individual and group interview, we have a comprehensive understanding of the community S. And then we conduct further analysis about the existing ...
