目 录1.第一部分 项目实施方法..........................................................................................................41.1.项目计划阶段...........................................................................................................41.1.1.成立项目组.......................................................................................................41.1.2.编制项目计划...................................................................................................41.1.3.召开项目启动会...............................................................................................51.2.客户业务确认阶段...................................................................................................61.2.1.系统安装调试...................................................................................................61.2.2.客户业务分析...................................................................................................71.2.3.实施方案确认、培训.......................................................................................81.3.系统实施阶段...........................................................................................................91.3.1.系统数据定制阶段...........................................................................................91.3.2.系统测试阶段...................................................................................................91.3.3.系统培训阶段.................................................................................................101.3.4.系统试运行(模拟阶段).............................................................................111.3.5.实施阶段总结.................................................................................................121.4.项目验收、维护阶段.............................................................................................121.5.项目监控...........................................................................................