售后服务相关中英文翻译VIP免费

九、设备制作周期：Manufacturecycle:设备制作周期：收到定金之日起150个天完工（制作时间100天、安装调试时间50天）。Completein150workingdaysafterreceivedownpayment(manufacturetime:100days,installationandcommissioningtime:50days)十、售后服务及质量保证：AfterSalesService&Warranty：1、售后服务保证：AfterSalesService&Warranty：A、设计图纸：DesignDrawing乙方在设备验收前，向甲方交付：文字版或电子版技术资料一套，包括：设备主要性能、技术参数、主要机械结构图、网管图、电器原理图及接线图。Beforeacceptanceoftheequipment,HEKEDAwillsupplythefollowingdocumentstothecustomer:1setEnglishtextversionandChineseversionoranelectronicversionofthetechnicalinformation,including:majorequipmentperformancedata,technicalparameters,themainmechanicalstructuredrawings,pipingdiagrams,electricalschematicsandwiringdiagramB、使用说明书Operationinstruction乙方在设备验收前，向甲方交付：设备使用手册及维护保养手册各一套Beforeacceptanceoftheequipment,HEKEDAwillsupply1setofequipmentoperationmanualandmaintenancemanualinEnglishversiontothecustomer.C、易损件、关键部件ConsumablePartsandmainparts:乙方在设备验收前，向甲方交付一套易损件、关键部件的清单。Beforetheacceptanceoftheequipment,HEKEDAwillsupplytheconsumableandmainpartslisttothecustomerD、技术培训TechnicalTraining技术培训人员为机电工程师和现场操作工人，培训内容为机械及电气维修、保养和生产线操作。Providedtechnicaltrainingfortheoperators,trainingcontentisincludingmechanicalandelectricalrepair,maintenanceandplatinglineoperation.E、质保期及服务方法WarrantyPeriod&Service乙方所提供的设备保修期为一年。保修期内，凡该生产线所出现的非人为因素损坏故障，乙方都将负责免费维修。对其它原因造成的损坏，以及保修期结束后，乙方仍将以优惠的价格为需方提供服务。Warrantyperiodoftheequipmentis1year.Duringthewarrantyperiod,thedamagecausedbynon-humanfactor,HEKEDAwillberesponsibleforthefreerepairorreplacement.Damagescausedbyotherfactorsorafterthewarrantyperiod,HEKEDAwillcontinuetoprovideserviceswithreasonablepricetothecustomer.F、应急响应时间EmergencyRespondTime乙方在接到甲方通知后，2个工作小时内给予明确答复，24个工作小时赶到现场。Afterreceivingthenoticefromthecustomer,HEKEDAwillrespondtothecustomerwithin2hours.HEKEDA‘sserviceengineerwillarrivethesitewithin24hours2、生产线的设计使用寿命≥12年。LifetimeofDesignedMachine≥12years售后服务Aftersaleservicea、本装置（RO反渗透膜及其它另有规定的除外）质保期为现场安装结束后12个月。质保期内凡因买方原因造成本装置出力不够、水质不合格及其它与本技术规范约定不相符合的情况，卖方负责免费处理或更换相应的设备或部件；Guaranteeperiodofthemachineis12months(exclude:ROreverseosmosismembraneandmentioned)afterfinishedtheinstallation.ifunusualphenomenonoccurslikewaterdisqualificationandothertechnologyarenotaccordingwiththeagreement，supplierwillberesponsibleforthefreerepairorreplacement.b、在质保期内，在正常使用、维护保养的情况下，主要设备部件出现两次以上故障，买方有权要求退货；所产生的相关的一切费用由卖方承担；Underthenormaloperationandmaintenancecondition,ifthemainpartsoccurtwotimesstoppage,thebuyershouldhasrighttoreturngoodsandrelatedcostsfromsupplier.c.我公司对所提供的设备负责终身维护，对保修期外的服务可协议收取配件成本费及服务费；Supplierhasresponsibleformaintenancethemachinelifetime,afterthewarrantyperiod,suppliercontinuestoofferthetechnicalservice,butreplacingthespareparts,supplieronlychargeformaterialandservicefee.a.我公司将每六个月一次对客户进行一次回访，了解并...