目录第一章 概述.........................................................................................................................131.1 公司简介..........................................................................................................................131.2 竞争优势..........................................................................................................................161.3 市场分析..........................................................................................................................161.4 战略与竞争......................................................................................................................171.5 市场营销..........................................................................................................................201.6 财务分析..........................................................................................................................211.6 融资与退出......................................................................................................................22第二章 企业文化与服务模式...............................................................................................232.1 企业文化..........................................................................................................................232.2 服务内容与核心功能.....................................................................................................242.3 服务优势..........................................................................................................................242.4 客户商品订购联系渠道...................................................................................................262.5 客服质量..........................................................................................................................26第三章 市场分析及创业背景..............................................................................................