第 1 页 共 51 页 附件四: 烽火 PON设备故障处理手册 目 录 一、基本语音业务配置方法 ........................................................................................... 2 1.1 语音配置流程图 ................................................................................................. 2 1.2 基本语音业务配置方法 ...................................................................................... 3 1.2.1 局端 vlan配置 .......................................................................................... 3 1.2.2 AC16 配置 ................................................................................................ 4 1.2.3 ONU 端用户语音业务配置 ....................................................................... 7 二、语音故障处理流程图 ............................................................................................... 8 三、定位语音业务故障基本原则 .................................................................................... 9 3.1 检查外线 ............................................................................................................ 9 3.2 核对配置 .......................................................................................................... 10 3.3 检查硬件 .......................................................................................................... 10 3.4 检查上层路由 ................................................................................................... 10 3.5 抓包分析 .......................................................................................................... 10 四、基本语音业务故障分类查找 ...................................................................................11 4.1 网关未注册上软交换.........................................................................................11 4.2 端点未注册上软交换...........................................................................................