第 1 页 共 4 5 页 知识库系统用户手册 第 2 页 共 4 5 页 目 录 1 概述........................................................................................................................................... 3 2 知识浏览使用说明 ................................................................................................................... 4 2 .1 登录 ................................................................................................................................... 4 2 .2 页面描述 ........................................................................................................................... 4 2 .3 浏览知识文档 ................................................................................................................... 5 2 .3 .1 直接浏览知识文档 ................................................................................................... 6 2 .3 .2 使用关键字检索知识文档 ....................................................................................... 7 2 .4 问题树 ............................................................................................................................... 9 2 .4 .1 问题树预览页面 ....................................................................................................... 9 2 .4 .2 问题树快速查询 ..................................................................................................... 1 2 2 .5 快速查询和高级查询 ..................................................................................................... 1 4 2 .5 .1 关键字查询 ............................................................................................................. 1 4 2 .5 .2 高级查询 ................................................................................................................. 1 5 2 .6 诊断思路 ..................................................................................
