英语投诉信范文Directions:Youfoundsomethingwrongwiththetelephonebillyouhavereceivedfromthelocalpostoffice.Youmadeacalltoinquireaboutthis;howeverthepersonwhoansweredthecallwasveryrude.Writealetterofcomplainttothemanagerofthepostoffice,explainingthesituationandgivingyoursuggestionsforimprovement.Yourlettershouldbenolessthan100words.Youdonotneedtowritetheaddress.Don’tsignyourownnameattheendoftheletter,useDonnainstead.英文投诉信模板Dear______,①Iam______(自我介绍).②IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabout.③Thereasonformydissatisfactionis______(总体介绍).④Inthefirstplace,______(抱怨的第一个方面).⑤Inaddition,______(抱怨的第二个方面).⑥Underthesecircumstances,Ifindit______(感觉)to______(抱怨的方面给你带来的后果).⑦Iappreciateitverymuchifyoucould______(提出建议和请求),preferably______(进一步的要求),andIwouldliketohavethismattersettledby______(设定解决事情最后期限).⑧ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.Yourssincerely,LiMing范文DearSirIamwritingtoletyouknowthedeplorableattitudeofoneofyourstaffmember.Ireceivedmytelephonebillforthepreviousmonthfromyouandthoughtthereweresomeerrorsincalculation:Ihadbeenoverchargedfortwooverseascalls.However,whenIcalledyourComplaintsDepartment,thegirlwhoansweredmyphonewasveryrude.Foronethingsheinterruptedmecontinually,foranothersheevensaidthatthefaultwasmyown.Needlesstosay,suchawayofdealingwithcustomersisunacceptable.Iwouldliketosuggestthatthegirlinquestionshouldbedisciplined,andinstructedontheproperwaytodealwithclients.AndIhopeshecanmakeformalapologytome.Anearlyresponsewillbeappreciated.Sincerelyyours,DELL译文先生:我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误,我觉得我被多收了两个国际长途费用。但当我打电话询问客服部门时,接电话的女孩态度非常粗鲁。一方面她总是打断我的话,另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。我建议对这个女孩进行惩罚,另外告诉该如何对待客户。我希望她能向我正式道歉。请早日回复。真挚的:DELL范文之二[Directions]:Supposethatyouorderedarefrigeratorbutlaterfoundaworryingproblem.Writealetterofcomplainttodescribethematterandrequiresettlement,Donotsignyourownnameattheendofyourletter,using"LiMing"instead.DearSir,Iamhappythattherefrigeratorweorderedlastweekhasarrivedontime.Butitisagreatpitythatwefindthereissomethingwrongwiththerefrigerationfacilities.Afterweuseditforseveraldays.wefoundthatfoodstoredintherefrigeratingcompartmentturnedbadquickly.Whenwefinallydecidedtotakethetemperatureinit,weweresurprisedtofinditwasaround15℃,farfromthestandardtemperaturerangefrom0℃to9℃。Thisproblemhasaffectedournormallife.Wouldyoupleaseletmeknowwhetherornotyoucansendarepairmanassoonaspossible?Ihopethatmyproblemwillgetyourkindconsideration.Yoursfaithfully,LiMing[文章点评]这封投诉信可以说写得非常好,结构很清晰,第一段首先肯定对方按时送货上门的做法,随后简述冰箱出了问题。第二段说明具体问题,第三段提出要求。范文之二DearSir:WithreferencetoourorderNo.W98,the120computersetssuppliestotheaboveorderweredeliveredthedaybeforeyesterday,butweregretthat20setswerebadlydamaged.Thepackagescontainingthecomputersetsappearedtobeingoodconditionandweacceptedandsignedforthemwithoutquestion.Weunpackedthecomputersetswithcareandcanonlyassumethatdamagemustbeduetocarelesshandlingatsomestagepriortopacking.Weshallbegladifyouwillreplaceall...