碧桂园物业社区文化部工作手册目 录第一节 部门职责与工作目标1一、社区文化部部门职责..................................................................................1〔一〕财务视角..........................................................................................................1〔二〕顾客视角..........................................................................................................1〔三〕内部流程视角..................................................................................................1〔四〕员工学习与成长视角......................................................................................1二、社区文化部工作目标及衡量标准..............................................................2〔一〕财务视角..........................................................................................................2〔二〕顾客视角..........................................................................................................2〔三〕内部流程视角..................................................................................................2〔四〕员工学习与成长视角......................................................................................3三、部门架构图..................................................................................................3第二节 岗位职务说明书4一、主管职务说明书..........................................................................................4〔一〕任职资格..........................................................................................................4〔二〕工作关系..........................................................................................................4〔三〕岗位职责及工作目标......................................................................................5〔四〕工作中考前须知及应对方法..........................................................................5二、助理编辑职务说明书..........................................................................
