第一组酒店情景对话A Hello,this is wanjiali hotel,is there anything I can help you,madam 你好，这里是万家丽国际大酒店，请问您需要什么服务 B Yes, I'd like to book a room. 我需要预订一间房 A Sure,we have different type of rooms,which would you like to choose 我们酒店有不同类型的房间，您需要哪种房间呢 B I'm not very certain,could you give me a brief introduction,please 我不是很确定，你能不能给我做一下简单的介绍 A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP. 好的，我们酒店提供标准单人间和标准双人间，除此之外还有对贵宾的特别套房B Thank you,I want to reserve a single room which is better located between 4th floor to 7 ,I need the personnal in your hotel to open the window and clean the room before I arrive that ok 谢谢，我想预定一间单人标准间，最好是介于 4 楼到 7 楼之间的。嗯，我需要你们的工作人员在我到达九点前打开窗户并打扫房间，可以吗 A Ok,sir,I already taken some notes about your let me check the room on my ,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else 好的，先生，我已经记下了你的要求。我先在电脑上查询一下。嗯， 6 楼的603 房间，需要打扫并打开窗户，还有什么要求吗 B Thanks,how much does it cost 谢谢，房间费用是多少钱 A That is 580 RMB 房费是 580 元 B Don't your hotel have discount 你们没有折扣吗 A I'm terribly sorry, you need a discount,you should be our VIP and stay here for at least 3 days. 非常抱歉，先生。假如你想打折必须是我们酒店的协议客户，并且至少住三天 B OK,that's alright! 好，那就算了 A 's a great honour for us to serve for you好的，能为您服务是我们酒店的荣幸。B Thank you very much! 谢谢。
