德邦物流快递业常见问题分析—以服务质量为例摘 要国内的物流企业数量不断增多,企业之间的竞争也在不断升级。对于中小型物流企业来说,为了不断发展壮大, 在物流行业中占有一席之地,需要关注物流行业的发展现状,解决企业存在的问题,扫除阻碍企业进一步发展的障碍,进而提高企业核心竞争力。德邦物流公司作为国内物流行业的领军人物,其自身发展也存在一定的局限性,因此,同样需要以发展的眼光优化服务。本文通过对德邦物流公司的业务现状对的分析,发现德邦公司业务运行中存在的一些运费偏高、机械化水平低、网点的东西分布不均匀、人才匮乏、工作人员的文化素质低等问题,找出了这些问题存在的原因,并对德邦物流公司存在的问题提出了系统的优化方法,希望德邦物流能够持续快速的发展。关键词:德邦物流;业务现状;解决办法IAbstract Growing number of domestic logistics companies, the competition between the enterprises are also rising. For small and medium-sized logistics enterprises, in order to continue to grow stronger, occupies a place in the logistics industry, the need to pay attention to the development of logistics industry, to solve the problems existing in the enterprise, eliminate hinder the obstacle to the further development of enterprises, and improve enterprise core competitiveness. DE bont logistics company as a leading domestic logistics industry, its development also has certain limitation, as a result, optimization services also need to develop. This article through to the gravels logistics company's business status quo for the analysis of the discovery and gravels some problems in the operation of the company's business in the freight on the high side, low level of mechanization, uneven distribution of outlets things, the lack of talent, the low cultural quality of the staff, find out the reasons of the existence of these problems, and put forward according to the existing problems of gravels logistics company the optimizatio...