酒店新员工入职培训的现状分析及对策研究——以沈阳南营碧桂园酒店有限公司为例人力资源管理专业VIP专享

摘 要现在伴随着我国经济水平的不断提高，我们大家的消费水平也随之而增加。众所周知，酒店行业属于服务密集型的产业，这就意味着酒店的员工们需要直面顾客，为顾客提供优质服务，所以酒店的每一位员工随时随地都代表着酒店的形象，特别是新入职员工们不仅是作为酒店管理工作的重点关注和 培训的对象，更是酒店行业之间人才竞争的重要资源，本文主要通过我亲身实践的方式在碧桂园集团旗下的沈阳南营碧桂园酒店有限公司深入了解了新员工入职培训工作的目前现状，指出了新员工入职培训工作中存在的一些问题，并针对这些问题提出了可行性的建议及措施，希望这些建议和措施能够对酒店未来的培训工作有所帮助，为该酒店带来更好的经济收益和好的名誉。本文结合自己在沈阳南营碧桂园酒店有限公司实地实习的工作体会，分析当前该酒店的人力资源培训工作的现状，阐述了沈阳南营碧桂园酒店有限公司人力资源培训工作的重要意义，并对沈阳南营碧桂园酒店有限公司的新员工入职培训工作提出了积极的对策和建议。关键词：新员工；培训；酒店 AbstractNow with the continuous improvement of China's economic level,our consumption level also increases. As we all know, the hotel industry is a service-intensive industry, which means that hotel employees need to face customers directly and provide customers with high-quality services, so every employee of the hotel represents the image of the hotel anytime and anywhere, especially the new employees are not only the focus of attention and training for the hotel management work, but also the talent competition between the hotel industry In this paper, through my personal practice, I have a deep understanding of the current situation of the new employees' induction training work in Shenyang Nanying Country Garden Hotel Co., Ltd. under the country garden group, and pointed out some problems in the induction training work of new employees, and put forward feasible suggestions and measures for these problems, hoping that these suggestions and measures can be used for w...