酒店文职人员(英文简历)HOTELCLERKsandylin15/f,tower2,brightchina,building1,beijing
objectivetocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel
summaryofqualificationsdevelopedinterpersonalskills,havingdealtwithadiversityofclients,professionalsandstaffmembers
detail-andgoal-oriented
functionwellinhigh-stressatmosphere
knowledgeableonbotheecoandapteccomputerssystems
careerhistory1992-presenttheoliverhotel,whitewater,kshotelclerkresolvedguestsneeds
controlledreservationinpututilizingeecocomputersystem
handledincomingcalls
maintaineddailyreportsinvolvingreturnguests,corporateaccounts,andsuiterentals
inspectedrooms
1988-1991waldenhotel,walton,kshotelclerktrainedpersonnel
handledtelephone,internationalfaxandtelexbookings
maintaineddailyandmonthlyreportstrackingdemandsandgua