酒店文职人员（英文简历）HOTELCLERKsandylin15/f,tower2,brightchina,building1,beijing.objectivetocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel.summaryofqualificationsdevelopedinterpersonalskills,havingdealtwithadiversityofclients,professionalsandstaffmembers.detail-andgoal-oriented.functionwellinhigh-stressatmosphere.knowledgeableonbotheecoandapteccomputerssystems.careerhistory1992-presenttheoliverhotel,whitewater,kshotelclerkresolvedguestsneeds.controlledreservationinpututilizingeecocomputersystem.handledincomingcalls.maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.inspectedrooms.1988-1991waldenhotel,walton,kshotelclerktrainedpersonnel.handledtelephone,internationalfaxandtelexbookings.maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.utilizedapteccomputerforinputtinggroupbookingandlists.1986-1987waldenhotel,walton,kssalesassociateassistedcustomers.maintainedstock.opened/closedshop.trackedbestsellingnovels,andmaderecommendationstocustomers.1983-1985bethelcollege,northnewton,kssecretaryresponsibleforgeneralclericalduties.resolvedinquiries.assistedinlocatingguestspeakers.educationbethanycollege,lindsborg,ksbachelorofscience;sociology,1983preferencesfurnisheduponrequest.candidatescustomerrelationsandadministrativeskills,essentialinthehotel/hospitalityfield,areemphasizedthroughouttheresume.educationisde-emphasizedbecausecandidatesworkhistoryisstrong.
