分布式联合虚拟参考咨询系统的建设黄敏 林皓明 杨宗英(上海交通大学 图书馆 上海,200030)摘要 随着数字图书馆建设的进一步发展,虚拟参考咨询系统的重要性已日渐显现,而作为集团化工作的联合虚拟参考咨询也为国内外团体所接受,联合虚拟参考咨询通过图书馆网络为用户提供不受地区、时间限制的专业咨询服务。本文介绍了联合虚拟参考咨询的国内外情况,并重点介绍了分布式联系虚拟参考咨询系统的建设设想。关键词 网上参考咨询;虚拟参考咨询系统;数字图书馆;分布式;合作化Building of the Distributive and Collaborative Virtual Reference SystemHuang min Lin haoming Yang zongying(Shanghai Jiao tong University Libraries Shanghai 200030)Abstracts Along with the building of digital library goes into deeper, the role of virtual reference services become more and more important. The collaborative virtual reference services are acceptable and running in some groups well. Collaborative Virtual Reference Service could provide the professional reference service to users anywhere anytime through an international, digital network of libraries. The current development of collaborative virtual reference services at home and abroad are brief introduced and the general proposal of Distributive and Collaborative Virtual Reference System is described.Keywords Virtual Reference Services, Virtual Reference Systems, VRS, Digital Reference Services, Digital Library, Distributed, Collaborative Virtual Reference Systems自美国马里兰大学健康服务图书馆于 1984 年首次利用网络和信息技术推出“电子参考服务(EARS——The Electronic Access to Reference Service)”后,网上参考咨询工作也逐渐为各国的图书馆界所关心。特别是近年来,随着网络技术及应用的进一步发展,虚拟参考咨询系统已成为数字图书馆建设中的一个重要组成部分,由于其灵活的接入方式、逼近现实的咨询模式、基于网络的管理操作,使它在图书馆的参考咨询中的作用也日渐显现。数字化图书馆中资源的建设以三种主要数字化资源为基础(即图书馆本身的数字化特 网上参考咨...