嘉华店铺运营手册深圳市大盘珠宝首饰股份有限公司2025.5 目 录第一章 岗位说明书..........................................................................................2一、组织结构图..........................................................................................2二、工作职责说明.......................................................................................3第二章 工作流程规定.......................................................................................4一、店长日工作流程...................................................................................4二、领班日工作流程...................................................................................6三、店员日工作流程...................................................................................7第三章、店面管理制度......................................................................................9一、排班制度..............................................................................................9二、考勤制度..............................................................................................9三、交接班制度..........................................................................................9四、营业现场管理制度.............................................................................10五、工作管理规定.....................................................................................12六、人力资源管理.....................................................................................16七、嘉华标准会议制度.............................................................................17八、导购员安全制度.................................................................................19九、 保安人员管理制度............................................................................20第四章 售卖管理制度.....................................................................................21一、顾客接待制度......................................................
