Task 22Programme for New StaffThe manufacturing company you work for would like to introduce a full pragramme of training for new staff.You have been asked to help the programme.Discuss the situation together, and decide:What should be covered by the training programmeHow else new staff can be helped to settle into their jobs as quickly as possibleInterlocutor: [Select one or more of the following questions as appropriate, to redress any imbalance or to broaden the discussion.]What was your first day at work/college like?What advice would you give to a new colleague joining your company or college? (Why?)Should all staff continue to receive training after they join a company?(Why/Why not)Is there any training that you would like to receive? (Why/Why not)Why is it important for staff to receive feedback on their performance at work?How should a company deal with a member of staff whose performance is poor? (Why?)Thank you. That is the end of the speaking test.[Receive materials.]Task 24Staff TrainingYour company has decided to use an outside agency for training sales staff.You have been asked to have preliminary discussion with the agency to organize this.Discuss the situation together, and decide: What information you will need to provide for the agency What kinds of questions you will need to ask the agencyInterlocutor: [Select one or more of the following questions as appropriate, to redress any imbalance or to broaden the discussion.] What other arrangements would have to be made for the training programme? (Why?) If you were offered training by your company, would you accept? (Why/Why not?) What are the advantages of using an external agency to train staff? (Why?) Are...
