目录引言..............................................................................................................................................3第1章分析决策...........................................................................................................................31.1什么是决策.........................................................................................................................31.2确定决策风格.....................................................................................................................51.3认识企业文化.....................................................................................................................61.4分析决策者的责任.............................................................................................................71.5果断决策.............................................................................................................................8第2章做出决策.........................................................................................................................102.1弄清问题的关键...............................................................................................................102.2确定参与决策的人选.......................................................................................................122.3采用分析的方法...............................................................................................................142.4产生新想法.......................................................................................................................152.5发展创造性思维...............................................................................................................172.6评估方案的有效性...........................................................................................................172.7收集信息...........................................................................................................................182.8预测未来...........................................................................................................................212.9使用模型...........................................................................................................................222.10降低风险.........................................................................................................................232.11采用万全策略.................................................................................................................242.12评估对员工的影响.........................................................................................................252.13做出最终决策.................................................................................................................262.14寻求同事支持.................................................................................................................27第3章实施决策.........................................................................................................................283.1制定行动计划...................................................................................................................293.2解释决策内容......................................................................................................................