安防管理服务方案安全管理原则............................................................................3二、安全服务目标............................................................................3岗位职责.................................................................................................3一、保安队长岗位职责....................................................................3二、保安员岗位职责........................................................................4三、巡逻岗位职责..........................................................................6四、保安员对紧急情况的处理程序..............................................7五、保安员的礼仪规范及文明用语................................................9六、安保器材使用管理规定..........................................................13第二节停车场管理服务......................................................................14（一）位置规划.............................................................................15（二）内部要求.....................................................第1页共49页........................15（三）车辆管理规定......................................................................15（四）停车库管理规定：..............................................................16（五）停车场停车流程..................................................................17（六）停车场岗位操作标准..........................................................18（七）停车场突发事件应急制度..................................................19（八）停车场突发停电应急处理..................................................20第三节监控中心管理..........................................................................21第一条监控中心管理制度............................................................21第二条消防控制系统操作制度....................................................23第三条火警处理流程制度............................................................2412第四条火灾紧急疏散制度............................................................25第五条视频监控设施管理制度....................................................26第四节消防管理服务..........................................................................28第2页共49页（一）宣传教育.............................................................................28（二）日常检查.............................................................................29（三）让用户参与办公楼的消防管理..........................................29（四）消防日常工作......................................................................29（五）消防管理制度......................................................................30《消防安全管理职责规定》...................................................30《消防安全例会制度》............................................................33《防火巡查、检查规定》........................................................34《消防教育、培训制度》........................................................36《安全疏散设施管理规定》...................................................37《消防设施、器材管理规定》................................................39《火灾隐患整改制度》............................................................41《用火用电安全管理规定》...................................................42《义务消防队组织管理制度》.........
