摘要工商银行X分行员工培训的效果评估研究摘要在我国市场经济发展的大背景下，社会环境越来越复杂，同时人力资源管理的重要性也逐步凸显出来。我国大型企业人力资源管理的一项基本工作就是对员工进行培训服务，从而全面提升员工综合素养，让企业健康有序成长。在培训过程中的一大重要操作就是进行培训效果评估，培训效果评估会对培训项目内容产生较为直接的影响，可以以培训效果评估为依据，对员工的培训工作开展进行有效指导。对于人力资源管理者而言进行培训效果评估体系的构建是非常必要的。本文介绍了工商银行X分行员工培训效果评估的现状,深入分析培训效果评估的现有问题,包括"缺乏正确的人员培训理念、人员培训缺乏有效评估、评估体系不健全",并针对这些问题提出了"加强培训评估完整性、提高对评估工作的重视、评估方法多样化"等建议。这些改进对策有利于提高工行X分行的员工培训效果评估工作以及促进其更好的发展。关键词：效果评估；员工培训；工商银行AbstractResearchontheeffectevaluationofstafftraininginXbranchofICBCAbstractWiththedevelopmentofmarketeconomyandsocialmanagementinChina'senterprisesinthecurrenteraandtheincreasinglycomplexenvironmentalconditions,theleadingroleofhumanresourcemanagementisbecomingmoreandmoreimportant.Thetrainingserviceforemployeeshasbecomeanimportantmanagementfunctionofhumanresourcemanagementinmodernlarge-scaleenterprisesinChina,whichplaysanimportantroleincontinuouslyimprovingthecomprehensivequalityofthecompany'sstaffandthesustainabledevelopmentofenterprises.Asanessentialpartofthetrainingprocess,trainingeffectevaluationwilldirectlyaffectthecontentoffuturetrainingprojectsandguidetheactualworkofemployeesaftertraining.Therefore,theconstructionoftrainingeffectevaluationsystembecomesveryimportantforhumanresourcemanagers.ThispaperintroducesthecurrentsituationoftrainingeffectevaluationofICBCxbranch,deeplyanalyzestheexistingproblemsoftrainingeffectevaluation,including"lackofcorrectpersonneltrainingconcept,lackofeffectiveevaluationofpersonneltraining,imperfectevaluationsystem",andputsforwardsomesuggestionsfortheseproblems,suchas"strengtheningtheintegrityoftrainingevaluation,enhancingtheattentiontoevaluationwork,anddiversifyingevaluationmethods".TheseimprovementmeasuresareconducivetoimprovetheevaluationofstafftrainingeffectofICBCxbranchandpromoteitsbetterdevelopment.Keywords:Effectevaluation,Stafftraining,IndustrialandCommercialBankofChina摘要目录TOC\o"1-3"\h\z\u1绪论....................................................................................................................................11.1研究背景...................................................................................................................11.2研究目的与研究意义...............................................................................................11.3研究内容和研究方法...............................................................................................21.4国内外研究综述.......................................................................................................21.5毕业论文框架...........................................................................................................42培训效果评估概述............................................................................................................62.1培训效果评估的概念与方案设计...........................................................................62.1.1培训效果评估的概念..............................................................................
