目录第一章部门概述...........................................................................................................................4第二章组织架构...........................................................................................................................42.1.部门组织架构图................................................................................................................42.2.部门职级编制清单............................................................................................................5第三章部门职责描述.................................................................................................................163.1.运营事业总部职责..........................................................................................................163.2.车务部职责.....................................................................................................................163.3.维修工程部职责..............................................................................................................163.4.车辆部职责.....................................................................................................................173.5.党群工作部职责..........................................................................................................一八3.6.人力资源部职责..........................................................................................................一八3.7.营销调控部职责..............................................................................................................193.8.技术安全部职责..............................................................................................................193.9.物资部职责.....................................................................................................................213.10.综合部职责...................................................................................................................223.11.票务稽查部职责...........................................................................................................223.12.派驻财务部职责...........................................................................................................22第四章业务流程.........................................................................................................................234.1.业务流程清单.................................................................................................................234.2.业务流程描述.................................................................................................................23第五章管理制度.........................................................................................................................245.1.人力资源.........................................................................................................................245.1.1.劳动用工管理规定...................................................................................................245.1.2.员工奖惩办法（试行）...........................................................................................245.1.3.员工通用工作标准...................................................................................................245.1.4.员工诫勉规定.............................................
