PARTONEQuestions1-12•YouwillhearGillianTurnbull,thefounderofGTFibreboard,talkingataregionalbusinessconferenceabouthercompany,whichmanufacturescorrugatedcardboard.•Forquestions1-12,completethenotesusinguptothreewordsoranumber.•Youwillheartherecordingtwice.GTFIBREBOARDReasonsforrelocationtotheSouthWest:•purchaseofmachinerytoreduce(1).........................andneedforspacetoaccommodateit•thecurrent(2).........................wereunsuitable•opportunitytoreducecostofcompany's(3).........................withnoadditionaldistributioncostsReasonforcommissioningconsultancy:•worriesaboutsustainingcompany's(4).........................Consultant'srecommendations:•appointa(5).........................•sellawiderrangeofpackagingproductsmadefrompolystyreneand(6).........................•usewebsitefor(7).........................Developments:•growingdemandformaterialstoimprove(8).........................•firstoverseasclient:manufacturerof(9).........................•negotiationsconcerningthesupplyof(10).........................materials•forthcominglaunchof(11).........................products•investmentinup-to-datesoftwarefor(12).........................PARTTWOQuestions13-22•Youwillhearfivepersonnelmanagersmakingrecommendationsregardingjobinterviewsandmentioningbadexperiencestheyhavehad.•TASKONE–RECOMMENDATION•Forquestions13-17,choosefromthelistA-Htherecommendationeachspeakermakesaboutinterviewing.ADon'tlosecontroloftheinterview.(13)Speaker1..................BEncourageapplicantstoaskquestions.(14)Speaker2:.................CPlantheinterviewinadvance.DSpeaklessthanapplicantsdo.(15)Speaker3:.............EMakenotesofyourfeelingsaboutthe(16)Speaker4:.............candidate.FGetapplicantstogiveexamplesofpast(17)Speaker5:.............practice.GTrytohelpapplicantsrelax.HAvoidmakingadecisionduringtheinterview.•TASKTWO-BADEXPERIENCEForquestions18-22,choosefromthelistA-Hthebadexperienceeachspeakermentions.AIforgotwhatpostIwasinterviewingfor.(18)Speaker1:...............BIconfusedtwoapplicants(19)Speaker2:...............CIhadbroughtthewrongapplicationform.DIrealisedtheapplicantshouldn'thave(20)Speaker3:...............beeninvited.EIaskedquestionsunrelatedtowork(21)Speaker4:...............matters.(22)Speaker5:FImadeajobofferwhichhadtobewithdrawnGIfeltlesswellqualifiedthantheapplicant.HIofferedapositiontosomeoneunsuitable.PARTTHREEQuestions23-30•Youwillheartwocolleagues,DavidandJulia,discussingaprojectmanagementcoursewhichJuliahasrecentlyreturnedfrom.•Foreachquestion23-30,choosetheanswerA,BorCwhichbestfitsaccordingtowhatyouhear.•Youwillheartherecordingtwice.23WhydidJulia'slinemanageraskhertoattendthecourse?AThecompanywantshertoprovideskillstrainingtojuniorstaff.BThecourseaddressesaparticularneedshehadidentified.CHerdepartmenthasfallenbehindinitslevelsofknowledge.24WhichaspectdidJuliaworryaboutbeforethecourse?AhavingtogiveapresentationonthecourseBhavingtoattendataparticularlybusytimeChavingtodoadditionalworkathome25Whatwasmostusefulinthecourse?AamethodoftimemanagementBaprocessfornegotiatingtargetsCaprocedureforself-analysis26Whichcriticismdoesshemake?ASomeparticipantsmadeirrelevantcomments.BSometrainerslackedcommitment.CSometasksweretoostraightforward.27AnumberofparticipantswereunwillingtoAacceptcriticism.Bembracenewideas.Csharetheirexperience.28Asaresultofattendingthecourse,JuliawillAestablishanewworkingparty.Bpostinformationontheintranet.Crunaworkshopinherdepartment.29SherecommendsthatthecourseAhaveshorterclasses.Bbeheldmorefrequently.Cacceptfewerparticipants.30Shesaysthecompany'strainingprovisionneedsAincreasedfunding.Bbetterdefinedgoals.Cimprovedincentives.