应用文写作基本要求:1
明确应用文写作的功能性——流畅性、逻辑性首位,难词难句一两个点睛即可2
应用文必要的结构(套话)3
审题:注意材料的特殊性(例:故宫…)4
细节相关度relevantdetails5
着重体现中国文化的部分•lettersofcomplaintA
OpeningIntroducingthetopic1
Iamwritingtoplaceacomplaintagainsttheserviceofyourcompany,concerningB
Bodydescribingtheproblem-Strongadjectives:shocked,disgusted,disappointed,dissatisfied
outofyourwordson2
Obviously,theproductfailstokeepthepromiseintheadvertisement,whichdisappointsmealot
Bodywhatyouwant
-afull/partialrefund/compensation;areplacement;anapology1
I’dappreciateitverymuchifyourefundthemoneyI’vepaidorexchangeitforanewone
soIrequirenotonlyaformalapologybutalso3
Ifmydemandisnotacceptedandputintopractice,IwilltakeactivestepstomakesuretheConsumers'Associationhearaboutit
Endings1
Ilookforwardtoyourswiftreply
Ilookforwardtohearingfromyouaty