应用文写作基本要求：1.明确应用文写作的功能性——流畅性、逻辑性首位，难词难句一两个点睛即可2.应用文必要的结构（套话）3.审题：注意材料的特殊性（例：故宫…）4.细节相关度relevantdetails5.着重体现中国文化的部分•lettersofcomplaintA.OpeningIntroducingthetopic1.Iamwritingtoplaceacomplaintagainsttheserviceofyourcompany,concerningB.Bodydescribingtheproblem-Strongadjectives:shocked,disgusted,disappointed,dissatisfied.1.outofyourwordson2.Obviously,theproductfailstokeepthepromiseintheadvertisement,whichdisappointsmealot.C.Bodywhatyouwant?-afull/partialrefund/compensation；areplacement；anapology1.I’dappreciateitverymuchifyourefundthemoneyI’vepaidorexchangeitforanewone.2.soIrequirenotonlyaformalapologybutalso3.Ifmydemandisnotacceptedandputintopractice,IwilltakeactivestepstomakesuretheConsumers'Associationhearaboutit.D.Endings1.Ilookforwardtoyourswiftreply.2.Ilookforwardtohearingfromyouatyourearliestconvenience.3.Ilookforwardtohearingfromyouwithoutdelay.4.Iverymuchhopetohearfromyoushortly5.Iawaityourpromptreply•lettersofrequestA.OpeningGiveabriefself-introductionStatethepurposeofwriting(Whatkindofrequest)1.Iamwritingtoformallyrequesttodo…2.Iamwritingtoaskifyoucandomeafavor3.Iamwritingtoseekforyourassistancein…4.Wouldyoubekindenoughto…?5.Iwouldverymuchliketoaskforyourpermissionwiththislettersoastoallowme…6.Iwouldbemuchobligedtoyouifyou7.I'mdeeplyindebtedtoB.BodyMakeyourrequestclearlyandpolitelyGivereasonsofyourrequestC.EndingPoliteconclusionexpectingafavorablereply1.Iwouldliketothankyouforyourgeneroushelpinthismatter.2.Ishallremaingratefultoyouforthegreathelp.3.Idoappreciatethefavorableconsiderationyouhaveshowntome.4.Iamlookingforwardtohearingfromyou.•lettersofsuggestionA.OpeningSelf-introductionthepurposeofwriting1.Iamwritingwithmysuggestionproposalabout…2.IamwritingtopresentwhatIthinkonthefurtherimprovementof3.youshouldn'tbesoworriedabouttheproblemyou'refacing,forIhavesometipsforyouto4.Youhaveaskedmyadvicewithregardto…andIwilltrytomakesomeconducivesuggestions.5.Iamwritingtoexpressmyviewsconcerning…6.I'mheretoinformyousomedetailsconcerningthecomingbigday.7.Ihighlyrecommendyouto...B.BodyGivesuggestionsoradvice1.Itwouldseemtomethatyoucould…2.therearemeritsanddemeritsoftheserviceof3.propermeasuresshouldbetakento4.thisisamatteroftheutmostimportance5.tracethecauseof...,themainpointsareasfollowed/sth.waseventuallytracedto6.onthisaccount,itisbestto7.conditionspermitting,youcan...8....putusinaworryof...9....becomeone'sbiggestconcern10.anoptimisticattitude\approachtowards11.it'shightimethatwewere/did12.Asyoumayagreethat…C.EndingSumupyoursuggestions.1.asamatteroffact,Itrulyappreciateyourpassionfor...andhopemysuggestioncanbeofsomevaluetoyou.2.abovemyheartfeltsuggestions3.Itrustyouwilltakemysuggestionintoaccount.4.Iwouldbemorethanhappytoseeimprovementsinthisregard.5.Iwouldbereadytodiscussthismattertofurtherdetails.•lettersofapplicationA.说明写信目的1.Iamwritingtoapplyforthepostofadvertisedin2.IfeltitwasjustthekindofpostforwhichIhavethequalificationsandforwhichIhavebeenlookingforsometime3.onhearingthatyou'reinshortageof…,I'mwritingtoapplyforit4.Iwouldbeinterestedinexploringthepossibilityofobtainingsuchapositionwithinyourfirm.5.Ihavereadtheannualprospectusissuedbyyouruniversityandfoundthatithasthebestgraduateprogramofchemistry.Iamgreatlyinterestedintheprogram.6.ImmediatelyIsawyourad...
