CRM可行性实施计划书VIP免费

.....学习参考CRM计划项目可行性研究报告项目名称：CRM客户服务管理系统申报单位：xxxx地址：xxxx联系人：王宏xxx联系电话：xxxxx申报日期：二○一二年十一月二十日.....学习参考目录1．引言..................................................................................................................31.1编写目的...........................................................................................................31.2项目背景...........................................................................................................31.3定义...................................................................................................................31.4参考资料...........................................................................................................32．可行性研究的前提..........................................................................................32.1要求...................................................................................................................32.2目标...................................................................................................................42.3条件、假定和限制...........................................................................................42.4可行性研究方法...............................................................................................42.5决定可行性的主要因素...................................................................................43．对现有系统的分析..........................................................................................53.1工作负荷...........................................................................................................53.2费用支出...........................................................................................................53.3人员...................................................................................................................53.4设备...................................................................................................................53.5局限性...............................................................................................................64．所建议技术可行性分析..................................................................................64.1对系统的简要描述...........................................................................................64.2处理流程和数据流程.......................................................................................64.3与现有系统比较的优越性...............................................................................64.4采用建议系统可能带来的影响.......................................................................74.5技术可行性评价...............................................................................................85．所建议系统经济可行性分析..........................................................................85.1支出...................................................................................................................85.2效益...................................................................................................................85.3收益/投资比.....................................................................................................95.4投资回收周期...................................