此资料由网络收集而来,如有侵权请告知上传者立即删除。资料共分享,我们负责传递知识。英文道歉信件范文3篇道歉信是要向对方陈述无法答应的所请所托的原因,对不愿为的事,可声明自己的一贯主张,对不能为的请托,更应陈述理由,说明自己为什么不能为。本文是范文网小编为大家整理的英文道歉信件范文,仅供参考。英文道歉信件范文篇一:DearSusan,I’mverysorrythatIwasoutwhenyoucametoseemeyesterdayevening.I’mafraidI’dgonetothepubwithsomefriendsanddidn’tgetbackuntil12o’clock.IwishIhadknownyouwereinLuoyangasyoucouldhavecomewithus.Itwouldhavebeenagoodintroductiontothenightlife!Anyway,Iwillcallonyouat10o’clockonSaturdaymorningatyourhotel.Wecanhavethedaytogether,ifyouhavenothingelseplanned?I’llshowyousomeoftheplacesofinterestthatyoumaynothaveseen.PleaseletmeknowifyouwillbeavailableonSaturdaymorning.BestwishesChenCheng英文道歉信件范文篇二:DearMs.Iwasaki,ThankyouforyourpositivecommentsregardingyourexperiencewhilestayingwiththeWestinShanghai.Attheoutset,pleaseacceptourmostsincereapologiesfortheinconveniencecaused.Kindlyrestassuresthatyourconcernhasbeenwelltakenandcommunicatedtoallconcernedforimmediateimprovement.Ms.Iwasaki,aswe’veconductedathoroughinvestigationaboutallpinpointedissuesyouboughtout.Pleaseallowustoexplaintheoutcomeforyourreference.1此资料由网络收集而来,如有侵权请告知上传者立即删除。资料共分享,我们负责传递知识。Uponyourarrival,ouragentfailedtolocateyourreservation.Wesincerelyapologyasourassociateobviouslymistakenlyimplementedthestandardcheckinginprocedure.ThereservationforyouandMs.HinakoMutoweremadeearlyNovember,andneverbeendeleted.WeunderstandthatyoumayrequestedtheKingSizeroombutactuallywecouldnotsatisfyyourMr.Cheung,Thankyouagainforgivingusyourfeedbackforitisonlythroughsuchinputfromourvaluecustomersthatweareablecontinuouslyimproveourstandardsofservice.Wehopeyouwillindulgeusonthisoccasionandallowustoredeemourselvesbywelcomeyoubackinthenearfuture.MaytheyearoftheRabbitbringyoujoyandprosperity.YoursSincerely,AlfredZhuang英文道歉信件范文篇三:DearMr.ShenWearesorrytolearnoftheunpleasantexperienceyouhadencounteredduringyourlaststaywithusonJun.13-15,1999asincorrectamountwaschargedontoyourVisaCardaccount,itshouldbeRMB6787insteadofRMB3887.42.Wehavemadeafullinvestigationintomatterandregrettosaythatitwasourstaff’smistake,therefore,weaskforyourkindunderstandingashumanerrorisboundtocreepinonoccasionandacceptourmostsincereapologiestoyouinthisrespect.Mr.Shen,attachediscopyofyourhotelbillandamendedVisaCardvoucherwithcorrectamountIndicatedforyourreferenceandperusal.Ifyouhaveanyqueries,pleasedonothesitatetocontactUs.Onceagain,ourmostsincereapologiesandwelookforwardtoopportunityofredeemingourselvestowelcomingyoubacktoChinaWorld2此资料由网络收集而来,如有侵权请告知上传者立即删除。资料共分享,我们负责传递知识。Hotelinnearfuture.YoursincerelyAlfredZhuang3