MAY16,2005TransactionalProcessImprovement事务过程改善WhatdotheseDPSToolshaveincommon?这些DPS工具的共同点是什么？VALUESTREAMMAPPING价值流绘图VARIATIONREDUCTIONKAIZEN变化减少改善STANDARDWORK标准工作5S/VISUALMGMT5S/视觉管理WhatdotheseDPSToolshaveincommon?这些DPS工具的共同点是什么？VALUESTREAMMAPPING价值流绘图VARIATIONREDUCTIONKAIZEN变化减少改善STANDARDWORK标准工作5S/VISUALMGMT5S/视觉管理Whencombinedinakaizeneventyoucansuccessfullyeliminatewastefromtransactionalprocesses当参与改善活动时，你就能成功地消除事务过程中浪费。ObjectivesofEvent活动目标�Identifyhowtoapplyleanconceptsinatransactionalarea确定如何在事务领域中运用精实的概念�CompleteaValueStreamMapofyourcurrenttransactionalstate完成你目前事务状态的价值流图�CompleteaProcessFlowMapofyour“AS-IS”transactionalprocess完成你的AS-IS事务过程的流程图�Identifyandeliminatesourcesofvariationinyourtransactionalprocess确定并消除你事务过程中变化的来源�ImplementStandardWorkand5S/VisualManagementinyourtransactionalarea在你的事务领域里实行标准工作和5S/视觉管理�Createmetrics/KPIstomeasuresuccess创立衡量标准/KPI以衡量成功BenefitsofTPITPI的益处�Reduceredundancyinwork减少工作中不必要的重复�Reduceerrorsinqualityofinformation减少信息质量中的错误�Improveefficiency提高效率�Reducetimespentwaitingforothers减少等待时间�Reducetime/distancespentwalking减少行走的时间/距离�Createstandardworkforalltofollow创立让所有人遵循的标准工作�Reduceamountofcommunicationsneededwhileimprovingqualityofthecommunicationitself提高交流质量本身的同时减少需要交流的次数�Consolidateamountofplacesforstoringinformation统一信息储存场所的数目WhyFocusonTransactional?为什么集中在事务上？�Allprocessesinvaluestreammustberobust.价值流中的一切过程都必须是强健的。�Allprocessescanbeimproved!一切过程都能改善！�Focushastraditionallybeeninmanufacturing传统上以制造为重点�Transactionalprocessesoftendrivewasteintootherareasofthebusiness事务过程经常把浪费带到业务的其他领域0Poorforecasting/scheduling糟糕的预测/日程安排0Inaccuratesalesorderinput错误的销售订单输入0Engineeringchangeorderstakingtoolong工程改造订单耗时过多WhatareTransactionalareas?哪些属于事务性工作？Quotegenerationprocess询价Contact/Leadgenerationprocess联系、领导修改过程AccountsPayableprocess付款AccountsReceivableprocess收款ServiceandWarrantysupportprocess服务和保证支持Salesprocess销售OrderEntryprocess订单输入Purchasingprocess采购Creditprocess信贷HumanResourceprocess人力资源Shipping/Receivingprocess收/发货ProductDevelopmentprocess产品研发EngineeringChangeprocess工程更改DPSImprovementProcessesDPS改善TransactionalProcesses事务性过程Everythingwedoispartofaprocess…我们做得每一件事情都是过程的一部分……allprocessescanbeimproved…所有的过程都是可以改善的Process/过程Output/输出Inputs/输入MAY16,2005LeanOverviewChapter1ChapterObjectives本章目标1.IdentifyLeanConcepts确定精实概念2.DistinguishValueAddedvs.NonValueAddedActivities区别增值活动和非增值活动3.DefineTransactionalWasteandIdentifySources定义事务浪费并确定其来源KeyLeanConcepts主要精实概念�Qualitybuiltintoeachprocess每个过程都注重质量�Leadtimereductionthrougheliminationofwaste消除浪费以减少前置时间�One-pieceflowcellulardesignstandardwork单件流单元设计的标准工作�Operatorloading操作员负荷�Continuousimprovementandstandardization持续改善和标准化�Visualmanagement视觉管理�Multi-processhandling多流程处理�ValueAddedvs.Non-ValueAdded增值与非增值�EightWastes8种浪费12Qu...
