目 录第一部分 零售业务.............................................................................................41.1储蓄业务...................................................................................................41.1.1普通活期储蓄（本外币）................................................................41.1.2定期储蓄（本外币）........................................................................51.1.3活期一本通........................................................................................91.1.4定期一本通......................................................................................101.1.5电话银行..........................................................................................111.1.6个人支票..........................................................................................111.1.7通信存款..........................................................................................131.1.8其他业务规定..................................................................................131.2中间业务.................................................................................................201.2.1代收代付业务..................................................................................201.2.2代售业务..........................................................................................281.2.3银保业务..........................................................................................301.2.4银证业务..........................................................................................321.2.5“银券通”业务..............................................................................351.2.6基金业务..........................................................................................371.2.7保管箱业务......................................................................................421.2.8个人实盘外汇买卖..........................................................................451.2.9个人本外币结算业务.......
