2025年IT故障处置流程规定VIP专享VIP免费

Revision Change HistoryRev Creation Date (YYYY/MM/DD)Originator Originator’s functionDescription of Change (ECO#, Brief description)Note 1: Can keep the latest three revision change records;Note 2: Use red triangle marked in the changing area. Printed copies are NOT controlled unless marked "CONTROLLED"The information in this document is the property of Boston Power. No part of this document may be disclosed, reproduced, or distributed without the express written permission of Boston Power. Boston Power reserves the right to alter the design and specifications of its products at any time without notice, as part of its continuing program of product development.“Boston-Power”® , “Sonata®” and “Swing” are registered trademarks of Boston-Power,™ Inc., which retains sole rights to their use. Boston-Power, Inc., .© All rights reserved. 目录1.目的：.............................................................................32.范畴：.............................................................................33.定义：.............................................................................34.职责与权限：.......................................................................35.系统管理员的职责和权限.............................................................46.内容...............................................................................57.故障上报方式和故障升级.............................................................68.应急方法与行动计划.................................................................79.需要启动的其它紧急管理计划.........................................................810. 紧急计划的终止.....................................................................811. 中档故障以上事件解决完毕通报和事后总结.............................................812. 证据保存方式和内容.................................................