【服务管理】公关部设备管理培训纲要TRAINING ACTIVITY OUTLINE培训活动纲要Task 任务: Office Equipment 公关部设备治理 Code 序号: OH-SM-MC-A301 Objectives 目的:At the end of this session, each trainee will be able to use all equipment in MC office accurately.课程终止后,每个学员都能够正确使用公关部设备。Standard 标准:1.The Marketing Communications Department equipment includes:公关部设备包括如下:A. Artwork Equipment:An HP Laser PrinterAn HP Scanner美工制作设备惠普激光打印机惠普扫描仪B. Photographic Equipment:Nikon F60 camera body plus one 28~80mm Zoom Lens. A Nikon Flash照相设备尼康 F60 照相机身加 28-80 毫米镜头尼康闪光灯2.The photographic equipment will be kept in steel safe. The keys will be kept by Marketing Communications Manager and MarCom Coordinator.照相器材储存在保险箱内,钥匙由公关部经理及助理储存。Resources 培训器材:White board with mark pen 白板、马克笔Introduction according standard 1根据标准第一条介绍公关部设备-Introduce equipment for artist and phtography介绍美工设备及照相设备。-All equipment belongs to hotel and should be stored properly.所有设备均属饭店所有,应妥善储存。20Minutes20 分钟Explain the following equipment as divided in S&P分项分别介绍Artwork Equipment1.Use of printers and scanner by other department requires to fill out Facility Use Record form, which states:-Department-Name-No. of Copy40Minutes40 分钟下载后可任意编辑-Expected Date of Completion-Remark 美工设备其他部门如需使用打印机及扫描仪需填写设备使用申请单,包括如下内容:-部门-姓名-打印数量-需完成日期-备注2.The Facility Use Record form will be signed by Director of Sales & Marketing for approval.设备使用申请单由市场销售总监签字批准。3.Refer to equipment USER MANUAL for instructions.请参阅设备使用手册进行操作。4.MarCom Coordinator will complete the scanning or printing work within the Expected Complet...