Management Information Systems,12e (Laudon)Chapter 2 Global E-Business and Collaboration1) Operational management is responsible for directing the day-to-day operations of the businessand therefore needs transaction-level information.Answer: TRUEDiff: 1Page Ref: 45AACSB: Reflective ThinkingCASE: ContentObjective: 2.22) You would use an MIS to help decide whether to introduce a new product line.Answer: FALSEDiff: 2Page Ref: 47-48AACSB: Analytic SkillsCASE: AnalysisObjective: 2.33) Online collaboration tools eliminate the need for global firms to have synchronouscollaboration.Answer: TRUEDiff: 1Page Ref: 66AACSB: Use of ITCASE: AnalysisObjective: 2.44) Transaction processing systems are most commonly used by the senior management level of anorganization.Answer: FALSEDiff: 2Page Ref: 45-46AACSB: Use of ITCASE: ContentObjective: 2.25) A transaction processing system is a computerized system that performs and records the dailyroutine transactions necessary to conduct business.Answer: TRUEDiff: 1Page Ref: 46AACSB: Use of ITCASE: ContentObjective: 2.51Copyright © 2012 Pearson Education, Inc.6) A hotel reservation system is a typical example of a management information system.Answer: FALSEDiff: 2Page Ref: 46, 47-48AACSB: Use of ITCASE: ContentObjective: 2.57) Management information systems typically support nonroutine decision making.Answer: FALSEDiff: 2Page Ref: 48AACSB: Use of ITCASE: ContentObjective: 2.28) Enrolling employees in benefits plans is a business process handled by the finance andaccounting function.Answer: FALSEDiff: 2Page Ref: 43AACSB: Use of ITCASE: ContentObjective: 2.19) Functional systems that support business processes within a single functional group, such ashuman resources, are being phased out in favor of cross-functional systems....
