某商务酒店员工手册

精品文档---下载后可任意编辑员工手册 ___________ 日 期 ： ___________审 批 ： ___________ 日 期 ： ___________目 录精品文档---下载后可任意编辑第 一 章 酒 店 概况 ·································································· 〔 3 〕第 二 章 酒 店 文化 ·································································· 〔 3 〕第 三 章 人 事 管 理 制度 ······························································ 〔 5 〕1.目的2.规章范围3.适用对象4.人事政策第 四 章 招 聘 细 那么 ·································································· 〔 5 〕1.人员增补2.招聘资格3.招募方式4.筛选流程5.入职手续6.人员变动之作业方法7.薪资第 五 单 岗 位 职责 ································································· 〔 5 〕1.行政部职责1)总经理岗位职责2)行政主管岗位职责3)工程主管岗位职责4)楼层保安岗位职责2.客房部职责1)客房主管岗位职责2)客房效劳员早班工作职责3)客房效劳员中班工作职责4)客房效劳员晚班工作职责5)楼层PA岗位职责和工作流程6) 保 洁 清 扫 程 序 及 标 准3.前厅部职责1)前台主管岗位职责2)前台收银早班岗位职责3)前台收银中班岗位职责精品文档---下载后可任意编辑4)前台收银晚班岗位职责5)前台迎宾岗位职责6)第 六 章 考 勤 制度 ··································································(8)1.考勤2.行政管理部职员工作时间3.营运部职员工作时间4.打卡管制事项5.迟到、早退6.加班7.旷工第 七 章 请 假 制度 ································································· 〔 11 〕1.请假方法2.各项请假之规那么第 八 章 员 工 福利 ···········...