摘要:文章先阐述了“以人为本”在酒店管理中的意义，其次针对酒店管理中“以人为本”管理上存在的问题，从薪酬制度、用人机制、授权、培训、与员工的沟通等方面提出了酒店管理强化“以人为本"的对策,并浅谈了怎样将“以人为本”贯彻到酒店的人性化管理中,最后展示了“以人为本"的管理理念在酒店管理中的进展趋势。关键词：酒店管理； 强化“以人为本”Abstract ： This article elaborates the management concept “people-oriented", which is very important in hotel management。 At first, it presents the meaning of this concept in the hotel management。 Second， the concept of “people—oriented” management still exist some problems, which we can not neglect, such as paying system ， employing mechanism ， authorization， training， communication with its staff。 So I put forward some measures on these problems and talk about how to apply the concept of “people—oriented" into hotel management 。 At last, it shows the tendency of this management of concept used in hotel management.Keywords:The hotel management, “ people—oriented ”目录引言……………………………………………………………………。。.4一、“以人为本”的意义………………………………………………。…4二、酒店管理中“以人为本"存在的问题………………………………。。。4 1、薪酬制度不合理，用人机制不完善………………………………5 2、对信任不够，授权机制不灵活员………………………………….5 3、缺少必要培训，员工的进展空间不大…………………….……5 4、缺乏有效的沟通,对员工关注不够………………………………6三、酒店管理应采纳相的措施加以改善,强化“以人为本”……………6 1、建立合理的薪酬制度，完善用人机制………………………6 2、信任员工,对员工授权………………………………………….6 3、定期培训员工，明确员工进展空间……………………………. 74、加强自由沟通，关注员工………………………………………。…8 5、创建丰富的酒店管理文化………………………………………。。8四、将“以人为本”理念贯彻到酒店的人性化管理中…………………9 1、将宽容思想融入到酒...
