目 录摘 要...................................................................................................................IAbstract.....................................................................................................................II引 言...................................................................................................................11 沈阳华泰保险望花专属代理店保险理赔的现状................................................32 沈阳华泰保险望花专属代理店保险理赔存在的问题........................................42.1 有效需求不足.............................................................................................42.2 服务质量不高.............................................................................................42.3 信誉危机严重.............................................................................................52.4 保险监管力度不够.....................................................................................53 沈阳华泰保险望花专属代理店保险理赔存在问题的原因................................63.1 保险公司方面.............................................................................................63.2 客户方面.....................................................................................................73.3 外部环境方面.............................................................................................74 沈阳华泰保险望花专属代理店保险理赔存在问题的解决对策........................94.1 加强保险教育与宣传.................................................................................94.2 转变保险服务内容.....................................................................................94.3 加强诚信建设，提高保险公司信誉.......................................................104.4 加强保险监督...........................................................................................10结 论..................................................................................
