广东东软学院本科毕业设计（论文）快递业“最后一公里”配送模式分析——以顺丰快递为例An analysis of the "last kilometer" distribution mode of express industry——Taking Shunfeng express as an example内容摘要目前，我国电子商务发展得非常迅速，以此同时带动了我国物流快递业的发展，但其存在一定的瓶颈期，而出现这一瓶颈期是快递业“最后一公里”配送所导致的。“最后一公里”的物流配送是电子商务的末端环节，虽是物流快递业中的最后一个环节，但这一环节是极其重要的。物流快递业“最后一公里”是直接连接着消费者的，在直面消费者时，如何快速、安全、低成本地将物品送到消费者手中，让消费者满意，这是物流快递业“最后一公里”最值得重视、也是最需要解决的问题。因此，本文基于顺丰快递公司目前的发展状况，深入研究其“最后一公里”的配送模式，并分析其存在的问题，寻找解决的方法，得出对策和给出建议，还进行一定的物流监管，以达到优化快递业“最后一公里”的配送，提高配送效率、降低配送成本。关键词：最后一公里；配送模式；顺丰快递；对策与建议广东东软学院本科毕业设计（论文）AbstractAt present ,the development of e-commerce in China is very rapid ,which drives the development of China's logistics express industry at the same time ,but there is a certain bottleneck period ,which is caused by the “last kilometer” distribution of express industry .The "last kilometer" logistics distribution is the end of e-commerce .Although it is the last link in the logistics express industrythis link is extremely important. The "last kilometer" of logistics express industry is directly connected with the consumers. When facing the consumers directly, how to deliver the goods to the consumers quickly, safely and cheaply to satisfy the consumers is the most important and the most important problem to be solved in the "last kilometer" of logistics express industry.Therefore, based on the current development of SF express, this paper studies its "last kilometer" distribution mode, an...
