Performance ManagementA Guide to ConsultingJune 2000Discussion Objectives Provide an overview of current thinking and trends Discuss what PM consulting is all about Review “what works and what doesn’t” Share Best Practices research Review some of the basic planning and project steps Group DiscussionAnswer the following questions:1. What is performance management? Why do companies have this process?2. Why doesn’t it work so well? What makes it so difficult? Performance Management Translates business vision and strategy in an actionable way by cascading goals throughout the organization Measures both what is done and how it is done Aligns Department goals with strategic business objectives Aligns individuals with the broader organizational/ team context Ensures the closest “line of sight” possibleSource: Watson Wyatt Best Practices in Performance ManagementPerformance Consulting1. Total Organization Cascading and Alignment Stakeholder Metrics2. Employee Review Process Engagement and Accountability Growth and AchievementsTwo dimensions:Performance ConsultingTotal Organization Performance Cascading and Alignment Stakeholder MetricsThe Key Questions of Business Planning= Why does the company exist?= Where is it going?·Size Sales·Markets Locations·Products Competitive Challenges·SBU Linkages= How will it get done?·Values and Operating Principles·Technology Resources= What must the company be very good at doing?= How will progress and success be measured?·Expectations of Stakeholders·Company PerformanceMissionVision of FutureStrategicOrganizational GoalsCore OrganizationalCapabilitiesBalanced ScorecardBusiness Plans are Developed by the Business UnitsResource RequirementsIndustryLatin AmericaAsia(Eur...
