上海市旅游业饭店外语等级考试英语 B 级前厅模拟考试卷Ⅰ
Listening Test (40 points)Section1Listen to the English statements once and choose the words you have heard on the recordings (10 points)1
May I ask the guest’s name and ____
spraying B
spelling C
sweeping D
changing 2
Our job is customer ____, and to make sure the customer’ stay goes smoothly
spread B
contend C
contest D
contact 3
Just a moment
I’ll _____ it for you
check B
cheek C
clean D
stretch 4
Do you need your ticket ____
confirm B
recommend C
reconfirmed D
sales 5
The rate for the executive _____ includes breakfast
suit B
suite C
deluxe D
single 6
I’ll make out the _____ tag for you
attach B
store C
claim D
luggage 7
You can _____ to your room and then put it on your card at the end of your stay if you like