目录第一部分：管理架构及岗位职责..............................................31. 产险项目部管理架构...................................................31.1 产险项目部管理架构.................................................31.2 岗位职责...........................................................4第二部分：现场管理制度....................................................92.1 现场行为规范........................................................92.1.1 现场纪律.........................................................92.1.2 系统操作........................................................102.2 现场行为规范扣分标准................................................112.2.1 现场纪律........................................................112.2.2 系统操作........................................................122.3 交接班制度..........................................................122.4 考勤制度............................................................132.5 保密制度............................................................152.6 值班长巡视制度......................................................162.7 弹性排班制度........................................................172.8 定期培训月考制度....................................................172.9 末位淘汰制..........................................................182.10 会议制度...........................................................182.10.1 班前班后会.....................................................182.10.2 项目部工作例会.................................................192.10.3 部门工作例会...................................................19第三部分：招聘培训体系...................................................203.1 人员招聘............................................................203.1.1 招聘流程........................................................203.1.2 招聘的测试与评估................................................203.2 岗前培训.........................................................
