山西移动通用素质辞典二零零五年九月目录1.01商业意识..................................................................................................................................01.02结果导向..................................................................................................................................11.03成本意识..................................................................................................................................21.04成就导向..................................................................................................................................31.05风险控制..................................................................................................................................52.01客户导向..................................................................................................................................62.02战略规划..................................................................................................................................72.03前瞻思维..................................................................................................................................92.04全局观念................................................................................................................................103.01质量导向.................................................................................................................................113.02技术应用................................................................................................................................123.03关注细节................................................................................................................................133.04计划执行................................................................................................................................143.05组织协调................................................................................................................................153.06决策能力................................................................................................................................163.07指挥控制................................................................................................................................183.08培养指导................................................................................................................................193.09团队激励................................................................................................................................213.10团队合作................................................................................................................................223.11承受压力.................................................................................................................................233.12问题解决................................................................................................................................243.13创新能力................................................................................................................................254.01口头表达................................................................................................................................264.02书面表达.......