黑龙江乌苏里江制药有限公司绩效考核手册新华信管理顾问公司制作2003年12月目录第一章总则..........................................................................................................................................................11．1绩效考核意义............................................................................................................................11．2绩效考核原则............................................................................................................................11．3绩效考核周期............................................................................................................................21．4考核小组....................................................................................................................................21．5绩效考核人和被考核人............................................................................................................31．7适用范围....................................................................................................................................4第二章绩效考核内容..............................................................................................................................................52．1绩效考核指标体系综述............................................................................................................52．2绩效考核指标分类....................................................................................................................62．1．1财务类指标......................................................................................................................62．1．2客户类指标......................................................................................................................72．1．3内部关键过程类指标......................................................................................................82．1．4学习成长类指标..............................................................................................................92．3考核指标逻辑关系..................................................................................................................102．3．1指标间逻辑关系............................................................................................................102．3．2不同部门岗位的指标选取............................................................................................102．4考核指标、权重和衡量标准制定流程..................................................................................112．4．1总述................................................................................................................................112．4．2考核指标制定流程........................................................................................................11第三章绩效考核实施............................................................................................................................................133．1绩效考核人培训......................................................................................................................133．2绩效考核实施过程..................................................................................................................133．2．1季度绩效考核工作实施............................................
