VD/WM-A/GJ[1998]万通物业管家部运作手册北京万通鼎安国际物业管理顾问有限公司目录0.管家部简介....................................................................................................................31.部门组织结构................................................................................................................41.1.组织结构图......................................................................................................41.2.人员编制..........................................................................................................42.管理范围........................................................................................................................52.1.大堂及外围公共区域......................................................................................52.2.楼层公共区域..................................................................................................52.3.会议室..............................................................................................................52.4.工服房..............................................................................................................52.5.浴室..................................................................................................................52.6.车场..................................................................................................................52.7.日常管理..........................................................................................................63.部门与岗位职责............................................................................................................73.1.管家部经理......................................................................................................73.2.主管工作职责..................................................................................................73.3.楼层领班工作职责..........................................................................................83.4.中班领班职责..................................................................................................83.5.制服室领班职责..............................................................................................93.6.保洁员职责......................................................................................................94.操作规程及标准..........................................................................................................114.1.大堂保洁操作规程及标准............................................................................114.2.楼层公共区域保洁操作规程及标准............................................................134.3.客户单元日常保洁操作规程及标准............................................................154.4.公共卫生间保洁操作规程及标准................................................................164.5.外围及B2车库保洁操作规程及标准..........................................................184.6.更衣室保洁操作规程及标准........................................................................194.7.浴室清洁操作规程：....................................................................................204.8.会议室保洁操作规程及标准........................................................................214.9.工作制服管理操作规程........................................
