房地产销售管理操作全程一、总则.................................................................................................................................................2二、计划管理.........................................................................................................................................4(一)、销售年度计划.................................................................................................................4(二)、销售月度计划.................................................................................................................4附件1:年月度销售收入计划表..............................................................................5(三)、营销费用计划......................................................................................................................5附件2:年月月度销售费用资金需求计划表............................................................6三、营销推广管理.................................................................................................................................7(一)、销售策划及推广程序和内容.........................................................................................7附件3:推介会操作办法....................................................................................................11附件4:认购与开盘活动规则............................................................................................12附件5:样板房布置要点....................................................................................................13附件6:楼书制作要点........................................................................................................14附件7:房展会参展办法....................................................................................................14附件8:房地产新闻发布会................................................................................................15(二)、价格策略及项目销售定价办法........................................................................................15附件9:商品房销售窗口表(报物价局备案用)..................................................................17(三)、广告媒体发布及评价办法.......................................................................................20附件10:广告信息反馈汇总..........................................................................................21(四)、房屋交付标准的确定办法.......................................................................................22(五)公关危机应对原则............................................................................................................22四、销售手续的办理.......................................................................................................................23(一)楼盘案名的确定及地名办的批准...............................................................................23(二)房屋销售预测量办法及误差处理办法.............................................................................23(三)《商品房销售许可证》的办理........................................................................................24(四)按揭抵押收件的办理........................................................................................................25(五)、商品房价格备案办法......................