保利南京项目现场管理手册保利江苏房地产发展有限公司·营销部版本号：20100408（BD+TC）目录一．组织架构..........................................................................................................................3二．销售中心各人员职责.......................................................................................................41．销售中心现场经理职责.............................................................................................42．代理公司现场销售主管（代理主管）职责.............................................................43．代理公司认购管理员及合同管理员职责.................................................................54．销售人员职责.............................................................................................................6三．销售人员入场...................................................................................................................71．入场资格确认.............................................................................................................72．入场流程.....................................................................................................................73．培训............................................................................................................................74．考核............................................................................................................................9四．日常管理流程.................................................................................................................101．认购基本流程...........................................................................................................102．签约基本流程...........................................................................................................11五．现场管理守则.................................................................................................................121．考勤管理...................................................................................................................122．销售人员行为规范...................................................................................................133．联合代理相关制度...................................................................................................164．处罚条例...................................................................................................................195．奖励规定...................................................................................................................21六．销售流程........................................................................................................................221．流程图.......................................................................................................................222．销售控制流程细则...................................................................................................233．相关表格填写...........................................................................................................24七．其它流程........................................................................................................................241．换房流程......................................................................................................
