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第1页共11页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共11页Goodmorning,everybody,it’sgreattobehereandIthanktheorganizersforinvitingGeneralMotorstoparticipateinthisimportantconference.Overtheyears,theAPECCEOSummithasdevelopedintoacrucialforumfordialogueandactiononissuesthatcutacrossnotonlythePacificRimbutallcountries.Thismorning’stopic,GlobalCorporateSocialResponsibility,isanexampleofanissuethattrulydoescutacrossallborders.Theworldweliveintodaytrulyisaglobalvillage.It’sasmallworld,andallcompaniesareunderamicroscope.Tosetthestageforourpaneldiscussion,IwouldliketoofferjustafewobservationsandcommentsbasedonGeneralMotors’broadglobalfootprintandourlonghistoryasacorporatecitizenofmanydifferentcountries.Letmesayfirstthatit’sespeciallyappropriatethatwearediscussingtheseissueshereinChina.Chinahasopeneditseconomyfasterandmorebroadlythanmostobserverswouldhaveimagined.Yetthatopeningalsohighlightsmanyofthewell-publicizedfearsofforeigninvestment,marketintegrationandglobalization.Thecriticsexpressfear,fearthattheprocessofglobalizationandtheglobalcorporationinvolvedinitmayunderminenationalauthority,localcultureandthenationalenvironment.SpeakingfrommyownexperienceandthatofGeneralMotors,acompanythathasdonebusinessaroundtheworldfornearlyahundredyearsandnowhasoperationsinaround200countries,Ibelievetheseconcernsaremisplaced.Thedatashowthatglobalcorporationsplayapositiveroleinimprovingincomeandworkingconditions,第2页共11页第1页共11页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第2页共11页incaringfortheenvironment,inimprovingeducationandinraisinglivingstandardsingeneral.Thatrolestarts,ofcourse,withthebusinessitself.Companiesmaketheinvaluablesocialcontributionofgeneratingjobs,transferringmanagerialandtechnologicalknow-how,providingtraining,andgeneratingtaxrevenuesforgovernments.Thosethingsaretheessentialsofanycountries’andanycommunities’ownwell-beingandprogress.However,myownviewisthatsuccessfulcompanieshaveanobligationtodomorethan而不仅限于thebasiccontributionsgeneratedbytheirownbusinessactivity.Acommitmenttopayingafairday’spayforafairday’sworkisreallyonlythestartingpoint.Beyondthatisacommitmenttoanemployeehealthandsafety.InthecaseofGeneralMotors,wehaveadoptedthesamehealthsafetystandardsforeveryplantweoperatenomatterwhereit’slocated.Andthesestandardsexceedalllocalrequirements.WearetheindustryleaderinhealthandsafetyintheUnitedStatesandaroundtheworld.Intheenvironmentalarea,wealsoapplybestpracticesinallplantsaroundtheworld.Wedothesebecauseit’swhatourowncorevaluesleadustodo.Ourcorevaluesdefinewhatwewanttoachieveandwhatwewanttostandforasacompany.Theyarenotonlyourroadmapforcorporatesocialresponsibility.Theyarethedriversofallourdecisionsandactivitiesinallcountries.Theyareinessenceourcodeofconduct.SoI’dliketotakeamomenttodescribethemtoyoubriefly.Ourfirstcorevalueiscustomerenthusiasm.Wewilldedicateourselvestoproductsandservicesthatcreateenthusiasticcustomers.Noonewillbesecondguessed第3页共11页第2页共11页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第3页共11页(再三怀疑)fordoingtherightthingsforthecustomers.Secondiscontinuousimprovement.Wewillsetambitiousgoals,stretchtomeetthemandthenraisethebar标准againandagain.Webelievethateverythingcanbedonebetter,fasterandmoreeffectivelyinalearningenvironment.Thirdisintegrity.Wewillstandforhonestyandtrus...