宜昌国际大酒店绩效考核体系实施细则(草案)北大纵横管理咨询公司目录第一章总则...............................................................................11.1绩效考核意义.................................................................11.2绩效考核原则.................................................................11.3绩效考核对象.................................................................21.4绩效考核内容.................................................................2第二章中层及中层以下管理人员绩效考核...........................32.1业绩合同............................................................................32.2业绩考核指标内容............................................................52.3业绩考核指标权重............................................................62.4业绩考核周期....................................................................72.5业绩考核实施者................................................................82.6业绩考核数据....................................................................82.7业绩考核流程....................................................................92.8业绩考核分值计算..........................................................102.9业绩考核结果..................................................................10第三章操作服务人员绩效考核.............................................123.1业绩考核内容..................................................................123.2业绩考核指标权重..........................................................123.3业绩考核周期..................................................................133.4业绩考核实施者..............................................................133.5业绩考核流程..................................................................133.6业绩考核分值计算..........................................................143.7业绩考核结果..................................................................14第四章绩效考核奖金分配.....................................................154.1业绩考核奖金分配..........................................................15第五章绩效考核实施.............................................................185.1绩效考核者训练...........................................................185.2绩效考核实施过程.......................................................185.2.1绩效考核工作年初考核内容调整....................185.3绩效考核偏差的避免...................................................19第六章绩效考核结果运用.....................................................206.1员工薪酬调整...............................................................206.2员工晋升.......................................................................206.3特殊情况处理...............................................................21第七章绩效考核制度修订.....................................................227.1绩效考核制度修订委员会...........................................227.2绩效考核内容修订.......................................................22第八章绩效考核文件使用与保存.........................................248.1绩效考核文件保存格式...............................................248.2绩效考核文件分类编号...............................................248.3绩效考核文件保存方法...............................................248.4绩效考核文件查阅权限.........