第一章系统基础............................................................................................................................5第一节系统概述......................................................................................................................5第二节基础操作....................................................................................................................62.1软件界面说明.....................................................................................................62.2基本概念..............................................................................................................82.3基本操作...........................................................................................................102.3.1登录................................................................................................................102.3.2退出................................................................................................................112.3.3更换工号........................................................................................................112.3.4修改密码........................................................................................................122.3.5查看系统日志................................................................................................132.3.6内部邮件........................................................................................................142.3.7在线状态........................................................................................................152.3.8活动与事件....................................................................................................152.3.9房态表查询.....................................................................................................162.3.10酒店个性化楼层房态图...............................................................................182.3.11Ctrl+f快速查询功能.....................................................................................18报表系统..................................................................................................................................20第二章前台模块.............................................................................................................................24第一节前台接待....................................................................................................................241.1散客登记...........................................................................................................241.２散客登记实例..............................................................................................311.2.1自用房登记.....................................................................................................311.2.2钟点房登记.....................................................................................................311.2.3免费房登记.....................................................................................................321.2.4贵宾(VIP)登记................................................................................................321.2.5协议单位、旅行社、订房中心登记..............................................................331.2.6一个客人订多种不同类型房间....................................
