MANAGINGTRAINING&DEVELOPMENTFORTHEBUSINESS管理培训与发展管理培训与发展ManagingTraining&DevelopmentfortheBusiness介绍欢迎参加“管理培训与发展”课程，这个三天的课程是专为部门培训协调员所设计的。Welcometothisworkbook.Ithasbeendesignedtosupportthethree-dayManagingTraining&DevelopmentfortheBusinessworkshopforDepartmentalTrainingcoordinators.在工作手册中，大家会看到不同的标记Throughtheworkbook,youwillseevariousicons:停下来思考一下Invitesyoutopauseandthinkforafewmoments写下您自己的想法Invitesyoutowriteyourownthoughts表示有练习需要完成Indicatesanexerciseforyoutocomplete表示进行案例分析的小组需要完成练习Indicatesanexercisetocompleteinyourcasestudygroup注意！Takenote!/NB手册每页留出空白以便您记录下学习要点。Theworkbookhasbeenpurposelydesignedwithwidemarginsandlotsofspaceforyoutomakeyourownnotesandremindersoflearningpoints.培训目标/Objectives任何培训课程都有目标，我们希望您能够阅读此学员手册，参加培训并完成练习，在培训结束之后，您将能够：Allworkshopsandsessionsneedtohaveformalobjectives,andwehopethatbyreadingtheworkbook,attendingtheworkshopandtakingpartintherelatedexercises,youwillbeableto:1-95MANAGINGTRAINING&DEVELOPMENTFORTHEBUSINESS管理培训与发展解释在您的职责范围内对组织培训和发展所起的作用Explainyourrolefororganisingtraininganddevelopmentofpeoplewithinyourareaofresponsibility在您的职责范围内，发现培训和发展的需求以满足相关的经营需要Identifytraininganddevelopmentneedswithinyourareaofresponsibilitytomeetthestrategicissuesfortherelevantbusinessplan设定培训目标并运用不同的方法以达到理想的结果Setlearningobjectivestoachievedesiredoutcomesusingavarietyofdevelopmentmethods为部门和个人建立培训计划并进行沟通，该计划包含完成期限并能满足您职责范围内的优先需求Buildandcommunicateaplanforaspecifiedtimeperiod,tomeetpriorityneedsinyourarea,forbothgroupsandindividuals解释如何评估培训与发展活动Explainhowtoevaluatetraininganddevelopmentactivity简而言之，此培训课程是为了帮助您在您职责范围内管理员工的发展以获得他们对部门，对酒店经营以及对自己的最好的最佳结果。Inshort,animportantpartofcomingonthisworkshopistohelpyoutomanagethedevelopmentofpeoplewithinyourdepartmentorareaofresponsibility,togetthebestoutofthemforyourdepartment,thebusiness–andforthemselves.而且，每次培训后你都会记得一起参加课程的学员，以便今后建立联系。Asalways,whenattendingworkshops,itcanbehelpfultorememberwhowastherewithyou–incaseyouwanttocontacteachotherafterwards.2-95MANAGINGTRAINING&DEVELOPMENTFORTHEBUSINESS管理培训与发展您可以记下共同参加此次培训的学员信息：Youmightliketomakeanotehereoftheotherpeopleattendingyourworkshop:姓名/Name酒店/Hotel联系电话/ContactNumber我们希望您能够喜欢运用这本学员手册，充分享受这次培训。如果您有任何问题，请随时与我联络。Wehopeyouwillenjoyusingthisworkbook,andattendingtheworkshop.Ifyouhaveanyquestionsatall,thenpleasedonothesitatetoaskyourtutor/facilitator.3-95MANAGINGTRAINING&DEVELOPMENTFORTHEBUSINESS管理培训与发展目录/Contents页数/Page1目标介绍/Introduction&objectivesoftheworkshop第一部分SectionOne–Sessions61、介绍培训与发展/IntroductiontoTraining&Development112、明确角色与职责/Whodoesthat?–RolesandResponsibilities143、创建合适的环境/Howpeoplelearn–CreatingtheRightConditions224、运用系统的方法/WheredoIstart?–ApplyingaSystematicApproach255、识别培训需求与优先顺序－开始计划/Identifyingbusinessneedsandpriorities–StartingtoPlan446、制定计划—为部门和个人/Makingaplan–Planningf...
