大堂副理日常用语1、您是第一次入住我们酒店吗？Isthisyourfirststayourhotel?2、如果您有任何需要请通知我们。Ifyouneedsomethingtohelp.Letusknow.3、拨外线请先拨“9”，再拨您的号码。Pleasedialthe“9”beforeyoudialthenumber.4、您对我们的服务有何意见？Whatdoyouthinkofourservice?5、我们期待您今晚光临。Welookforwardtohavingyouwithustonight.6、我不能保证什么，只能尽力而为。Ican’tguaranteeanything.ButIwilltrytomybest.7、您要留口信吗？Wouldyouliketoleaveamessage?8、请不要在这里抽烟。Pleasedon’tsmokehere.9、请您再说一遍好吗？Couldyourepeatthat?Please.10、我领您去房间好吗？ShallIshowyouyourroom?11、西餐厅在三楼。ThewesternrestaurantontheThirdfloor.12、早餐供应时间是早上7：00-10：00。Servilehoursare7:00amto10:00amforbreakfast.13、因为天气不好，今天游泳池暂时不开放，非常抱歉。Becauseofthebadweather.theswimmingpoorwon’topentoday.Wearesosorry.14、有人接待您吗？Issomeonetakingcareofyou?15、您昨晚休息的好吗？Didyousleepwelllastnight?16、我们对于团体预订有一定优惠。Wehaveaspecialrateforagroupreservation.17、您替他承担所有费用吗？Wouldyoucoveralltheexpensesforhim?18、给您打个9折。Havea10percentdiscountforyou.19、您可以凭房卡免费享受桑拿服务。Youcantaketheroomcardtoenjoysaunaservice.It’snocharge.20、根据酒店规定，凡过12点后退房，我们将收取半日租。Accordingtoourhotelregulations.Ahalf-day’srentischargedgainsaroomnotvacatedby12:00noon.21、我一定处理这件事。Ipromisetoaftendtothematterpromptly.22、我为此道歉。Iapologizeforthis.23、我保证此类事件不再发生。Iassureyouitwon’thappenagain.24、恐怕您误会我的意思了，我能解释一下吗？I’mafraidyouhavemisunderstoodwhatIsaid.PerhapsIcanexplainagain.25、这是违反酒店制度的。It’sagainstthehotel’sregulations.26、您房间打破一个水杯，您必须赔偿。Youbrokenaglass.I’mafraidyou’llhavetopayforthedamage.27、谢谢您给我们的建议。Thankyouforyourcomments.28、请不必担心，我马上派人到您的房间去。Pleasedon’tworry.I’llsendsomeoneuptoyourroomrightaway.29、感谢您为我们提供这些情况，我立即去了解。Thankyoufortellingusaboutit.I’lllookintothematteratonce.30、我们做了应当做的事。We’redonewhatweoughtto.31、您需要换房吗？标准间还是单间？Wouldyouneedchangearoom?Standardroomorsingleroom?32、从酒店出去左转，笔直往前走，友谊商店就在第2个十字路口，走路大概10分钟。Outofthehotelturnleftandgostraightness.TheFriendshopisonthesecondcrossing.Ittaketenminutesonfoot.33、您的押金不够了，请您至前台收银预付续住租金。Yourdepositisnotenough.PleasepayinadvanceforadditionalnightswithFrontofficeCashier.34、酒店的地址是：长沙市韶山北路126号邮编：410011Thehoteladdressis126ShaoshanNothRoadChangsha,China.Postcode410011.35、您如果有贵重物品，可以寄存于前台收银保险箱内。Ifyouhavesomevaluables.ItcanleavewiththesafetyboxoffrontCashier.36、对不起，您的签证过期了。Sorry.Yourvisahasexpired.37、您能告诉我您在哪间房吗？行李员会将您的行李送至您的房间。Canyoutellmeyourroomnumber?Thebellmanwillhelpyouwithyourbags.38、今天的美元牌价是8.07。Todayexchangerateis8.07Yuantothedollar。39、对不起，我们只为住店客人提供兑换服务。Sorry.I’mafraidwecanonlychangemoneyforourguestsstayinghere.40、非常对不起，我马上派人到您房间去取。I’mverysorry.I’llsendsomebodytoyourroomrightawaytopickitup.41、我会将有关情况告诉我们的经理，并且请他和您联系。I’lltellourmanageraboutitandaskhimtocontactyou.42、好的，我可以马上给您查找，并尽快给您答复。Ok.I’llcheckforyouandassoonasIcancomeupwithananswer.43、我们有邮局给您的一个包裹。Wehaveapackagefromthepostofficeforyou.44、您出去的时候一位朋友来拜访您，给您留了一张字条。Whileyouwereout,afriendofyourscamebytoseeyou.Heleftanoteforyou.44、我会为您安排一辆出租车。I’llarrangeataxiforyou.45、请问您找哪位客人，因为我们必须先通知客人。MayIhavetheguest’sname,becausewemustannouncevisitorstoourguests。46、不好意思，电话没人接。Sorry,thereisnoanswer。47、让您久等了，我能帮助您吗？Sorrytohavekeptyouwaiting,mayIhelpyou.48、您还有别的事吗？Isthereanythingelse?49、希望您在这里和我们渡过一段愉快的时光。Wehopeyouenjoyedyourstaywithus.50、感谢您的光临，祝您一路平安。Itwasapleasurehavingyouhere.Wehopeyouhaveasafetriphome.
