文档素材酒店房态名词缩写：01.VCVacantClean空的干净房/可卖房02.VDVacantDirty空的脏房03.OCOccupiedClean住客干净房04.ODOccupiedDirty住客脏房05.PMU06.DND07.OS08.OOO09.ECO10.D/L11.S/O12.R/S13.LSG14.VIP15.N/B16.L/B17.C/O18.C/I19.D/U20.H/U21.T/D22.R/G23.L/FPleaseMakeUp即扫DoNotDisturb请勿打搅OutOfService维修房〔小〕维修房〔大〕ExpectativeCheckOut预退房Doublelock双锁房SleepOut外睡房RefuseService拒绝效劳LongStayingGuest长住客VeryImportantPerson重要客人〔贵宾〕NoBaggage无行李LightBaggage少行李CheckOut离店结帐CheckIn入住登记DayUse小时房HouseUse自用房夜床效劳RepeatedGuest回头客LostandFound客人遗留物品文档素材OutOfOrderTurnDownService文档素材24.MODManageronDuty值班经理25.SKStandardKing标准单人间26.STStandardTwin标准双人间27.DSDeluxeSuite豪华套房28.BSBusinessSuite商务套房29.CRConnectingRoom公寓套房30.PAPublicArea公共地域31.EKExecutiveKing行政单人间32.ETExecutiveTwin行政双人间33.ESExecutiveSuite行政套房部门DEPARTMENTDEPT职位POSITIONPOS行政办EXECUTIVEOFFICEEO财务部FINANCEDEPARTMENTFIC会计部ACCOUNTINGACCT采购部PURCHASINGDEPARTMENTPD酒水仓BEVERAGESTORE食品仓FOODSTORE日用品仓GENERALSTORE市场及销售部SALES&MARKETINGDEPARTMENTS&M前厅部FRONTOFFICEDEPARTMENTF.O(F/O)管家部HOUSEKEEPINGHSKP文档素材文档素材洗衣房LAUNDRYROOMLR布草房LINENROOM游泳池SWIMMINGPOOL餐饮部FOOD&BEVERAGEDEPARTMENTF&B中餐厅CHINESERESTAURANTCHNREST西餐厅WESTRESTAURANTWESTREST日本餐厅JAPANESERESTAURANT大堂吧LOBBYBAR送餐部ROOMSERVICERMSVC宴会中心BANQUETCENTRE会议厅CONFERENCEHALL管事部STEWARD娱乐部ENTERTAINMENTDEPARTMENTENT夜总会NIGHTCLUB桑拿SAUNA健身中心HEALTHCENTRE美容美发中心BEAUTY&BARBERCENTRE保龄球室BOWLINGBALL工程部ENGINEERINGDEPARTMENTENG保安部SECURITYDEPARTMENTSEC人力资源部HUMAN&RESOURCESDEPARTMENTHR文档素材文档素材培训部TRAININGDEPARTMENT员工饭堂STAFFCANTEEN员工宿舍STAFFDORMITORY医务室CLINICROOM图书馆LIBRARY前厅各分部：接待处RECEPTIONRECP行政楼层EXECUTIVEFLOORE/F询问处INFORMATIONINFM订房部RESERVATIONRESV总机房OPERATOR/TELEPHONEROOMOPT礼宾部CONCIERGECON商务中心BUSINESSCENTREBC大堂副理ASSISTANTMANAGERAM车队TRANSPORTATIONTRA账务处CASHIER、ACCOUNTINGDESK大堂LOBBY楼层FLOOR/F后勤办公室BACKOFFICE员工通道STAFFENTRANCE文档素材文档素材职位：总经理GENERALMANAGERGM行政助理ASSISTANTEXECUTIVEMANAGERAEM行政秘书EXECUTIVESECRETARY财务总监FINANCIALCONTROLLERFC总会计师CHIEFACCOUNT本钱会计师COSTACCOUNT采购部经理PURCHASINGMANAGERPURCHASINGMGR市场及销售总监DIRECTOROFSALES&MARKETINGDOS市场及销售副总监ASSISTANTDIRECTOROFSALES&MARKETINGADOS市场及销售部经理SALESMANAGER销售员SALESSALES前厅经理FRONTOFFICEMANAGERFOM前厅副经理ASSISTANTFRONTOFFICEMANAGERAFOM大堂副经理ASSISTANTMANAGERAM接待员RECEPTIONIST/RECEPTIONCLERK订房员RESERVATIONCLERKRESVCLERK行李员BELLBOY/BELLMAN门童DOORMAN接线生OPERATOR文档素材文档素材司机DRIVER行政管家EXECUTIVEHOUSEKEEPEREH副行政管家ASSISTANTEXECUTIVEHOUSEKEEPERAEH助理管家ASSISTANTHOUSEKEEPERAH楼层效劳员ROOMATTENDANTATT餐饮总监DIRECTOROFFOOD&BEVERAGEDOFB行政总厨EXECUTIVESOUSCHEF点心总厨DIMSUMCHEF人力资源部经理HUMAN&RESOURCESMANAGERHR总工程师CHIEFENGINEER值班工程师DUTYENGINEER保安部经理SECURITYMANAGER保安主管CHIEFSECURITY经理MANAGERMGR主任SUPERVISORSUP领班CAPTAINCAP秘书SECRETARY文员CLERK效劳员WAITER行政值班经理EXECUTIVEONDUTYMANAGEREOD值班经理DUTYMANAGERDM文档素材MGR文档素材酒店常用术语：接待处用语：入住CHECK-INC/I退房CHECK-OUTC/O预订BOOKING、RESERVATIONBKG预期抵店ARRIVAL、DUTEINARL提前抵达EARLYARRIVAL预期离店DEPARTURE、DUTEOUT...
