江苏电信维护服务外包管理模式研究摘要：就目前的形式而言，国内的电信运营商从一家独大分解进化到多家，电信维护管理模式从基础上，发生了较大的变化。本文根据对江苏电信运营商的维护管理模式发展的现状进行分析，然后根据电信维护服务外包管理模式的初始实践过程与结果，来对江苏电信维护服务外包管理模式提出相对应的意见，结合江苏电信公司的实际运营情况，以及过往案例的实践经验，通过有效的决策方式，从而建立一个针对性的江苏电信维护服务外包管理模型。而通过一个体系化的电信维护服务外包管理模式，能够有效的降低项目管理的疏忽性与不当性。关键词：网络维护，外包管理，电信运营商，模式Abstractthepresentform,thedomestictelecomoperatorsfromthedominanceofadecompositionintoseveral,telecommaintenancemanagementmodefromthebasis,greatchangeshavetakenplacein.Inthispaper,accordingtotheanalysisofcurrentmanagementmodedevelopmentmaintenanceofJiangsutelecomoperators,thenaccordingtothetelecommunicationmaintenancemodeofserviceoutsourcingmanagementinitialpracticeprocessandresults,toJiangsuTelecommaintenanceoutsourcingmanagementmodelputforwardcorrespondingsuggestions,combinedwiththeactualoperationofJiangsutelecomcompany,andexperienceofpastcases,througheffectivedecisionmaking,soastoestablishatargetedJiangsuTelecommaintenanceoutsourcingmanagementmodel.ThroughasystemofTelecommaintenanceoutsourcingmanagementmode,caneffectivelyreducetheomissionandimproperprojectmanagement.Keywords:networkmaintenance,outsourcingmanagement,telecomoperators,mode目录1绪论...............................................................................................................................................11.1研究背景....................................................................................................................................11.2研究目的与意义.................................................................................................................21.2.1研究目的.................................................................................................................21.2.2研究意义.................................................................................................................31.3国内外研究情况.................................................................................................................41.3.1国外研究现状.........................................................................................................41.3.2国内研究现状.........................................................................................................41.3.3国内外研究综述......................................................................................................51.4本文的主要研究方法.........................................................................................................61.5研究的总体思路及框架.....................................................................................................72.外包基础理论...............................................................................................................................72.1供应链管理理论................................................................................................................82.1.1供应链管理的基本理论..................................................................................................82.1.2供应链管理与外包服务供应商关系............................................................
