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CompanyLOGOStrategyPlanningStrategyPlanningTrainingDepartmentMydinMohammedHoldingBerhadDonw.wyrj.com收集提供,版权归原作者所有ProcessFlowProcessFlow•PracticalVision•UnderlyingConstraint•StrategicDirections•SystematicActions•ImplementationTimelineVision:DefinitionVision:Definition•AmentalpictureofwhattheorganizationshouldlooklikeinthefutureNewDefinitionofMissionNewDefinitionofMission•ToassistinincreasingtheeffectivenessandefficiencyofallindividualsinMydinMohamedHoldingsBhd.•Ourmeasuresofsuccessisbasedontheimprovementofjobbehaviors,jobperformance,problemsolved,costsavingstoorganization,productquantity,productquality,lowerabsenteeism,lowerturnoverandcustomersatisfactionofthetrainingweprovide,ObjectiveObjective•Transformorganizationtoachieveperformanceeffectiveness•Createajoyfulandmeaningfulworkplace.OldDefinitionofMissionOldDefinitionofMission•Toprovidealltypesoftrainingsupportservicestoallemployees•Ourmeasuresofsuccessisbasedon–Hoursoftraining–Personstrained–Classesdelivered–MediaProduced–Instructionalobjectivesaccomplished–CoursecatalogsTransformationTransformationTraditionalTrainingPerformanceDriven(refertoHPIModel)ComparisonComparison•SampleMissionstatement•Measuresofsuccess•Originofperformanceproblems•Audienceserved•Relationshipwithorganizationalgoals•Perceptionofothers•Staffskillsrequired•PotentialsurvivalindifficulttimesRolesRolesPastTrainerFuture:Facilitator(Processcontrol)Consultant(Provideanswer)Trainer(Skills,attitudes,knowledge)SkillsRequiredSkillsRequiredConsultingNeedsassessmentNeedsanalysisDatacollectionSystemDesignLongrangeplanningCost-benefitplanningEvaluationResearchLearningFacilitationTrainingTrainingskillsTrainingskills•DeliveringTraining•Creatinglessonplans•MediaProduction•DepartmentBudgeting•CourseScheduling•Coordinatingevents•Developingsurvey,questionnaires•ManageexternalvendorsortrainersOldRelationshipwithOrganizationOldRelationshipwithOrganization•Supportfunction•Costcenter•LittlerelationshipexistsbetweendeptactivitiesandorganizationalgoalsNewRelationshipsNewRelationships•ProactiveFunction•ProfitCenter•Documentedsavingsrelatedtowaste,turnover,defects,anddowntime•AhighrelationshipexistswithorganizationalgoalsTraditionalTrainingFunctionTraditionalTrainingFunction•Indirectlinktoorganizationalbottomline•Lackofmanagementsupport•NorelationtootherorganizationalInitiative•LackofrespectandcredibilityStrategicDirectionStrategicDirectionLearningOrganizationthatencompasses:ImprovingorganizationallearningcapabilitiesFacilitatingorganizationdevelopmentorreengineeringBuildingteambasedworkforcetoenhanceproductivityCultivatingworldclasscustomercareUpgradingoperationalexcellenceBuilding,expandingandmanageknowledgeCompanyLOGOImprovingorganizationallearningcapabilitiesImprovingorganizationallearningcapabilitiesOrganizationalLearningOrganizationalLearning•Focusontrainingandlearning•Trainingandlearningmustbefun,practicalandinteractive•ExploringnewwaysoftrainingandlearningmethodssuchasMultisensory,NLP,Visual/Music/Multimedia,Dialogue,FacilitativeandetcLearningLearning•Wideninglearningchannelssuchasaccessingtointernet,resourcelibrary,audiovisual•Holdinhouseseminar,conferenceandworkshoptoimproveconvergenceanddivergenceofknowledge•EncourageTeamLearning(trainingdepartment)PrioritizeTraining...